[BUG] computer-use: request_access returns "not_installed" for Apple Notes (com.apple.Notes) despite app being detected as running

Resolved 💬 2 comments Opened Apr 3, 2026 by TorstenCordes Closed May 12, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Environment

  • macOS: Tahoe 26.2 (Darwin 25.2.0)
  • Claude Code version: 2.1.91
  • Plan: Pro

bug
request_access returns "not_installed" for Apple Notes regardless of how the app is specified — by display name (Notes, Notizen), or by bundle ID (com.apple.Notes).

However, the same MCP clearly detects Notes as running: when taking a screenshot, the output explicitly lists "Notizen" among the apps that were hidden because they are not in the session allowlist.

This is a contradiction: the MCP knows the app is running and hides it from screenshots, but request_access still reports it as not installed.

What Should Happen?

request_access should recognize com.apple.Notes and show the approval dialog.

Error Messages/Logs

**Actual behavior**                                                                                                                                
Returns `not_installed` even though the app is running and visible to the MCP's screenshot filter.

Steps to Reproduce

  1. Enable computer-use MCP via /mcp
  2. Call request_access with ["Notes"], ["Notizen"], or ["com.apple.Notes"]
  3. All return: {"denied":[{"bundleId":"com.apple.Notes","reason":"not_installed"}]}
  4. Call screenshot → output message includes "Notizen" in the list of hidden (running but not allowlisted) apps

Claude Model

Sonnet (default)

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

2.1.91

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

Other apps from /System/Applications work fine (TextEdit, Safari, Mail, Pages all get granted successfully). The issue is specific to Apple Notes.

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