Claude Code Cowork (Windows): stuck process after auto-update requires full reboot to relaunch
Resolved 💬 3 comments Opened Apr 3, 2026 by kenickel Closed Apr 6, 2026
Description
After Claude Code Cowork auto-updates on Windows, it closes but leaves orphan processes (cowork-svc.exe, chrome-native-host) that prevent the app from reopening. The only reliable workaround is a full system reboot.
This has happened at least 10 times, including on the most recent update (v1.569.0.0). It is extremely frustrating and time-consuming.
Steps to reproduce
- Have Claude Code Cowork open on Windows 11
- An auto-update triggers
- The app closes itself to apply the update
- Try to reopen the app — it won't launch
What we tried (none of these work)
taskkill /F /IM "Claude.exe" /T— process not found (the app runs ascowork-svc.exeunder WindowsApps)Stop-Process -Name "cowork-svc" -Force— kills the process, but it respawns immediately because its parent isservices.exe(Windows SCM, PID 1796)Stop-Service -Name "CoworkVMService" -Force— the service shows asStopped, butcowork-svc.exekeeps respawning anyway- Killing process by PID repeatedly — it respawns with a new PID every time
Stop-Process -Id <PID> -Force; Start-Process "shell:AppsFolder\Claude_pzs8sxrjxfjjc!Claude"— kills process but app still won't open- Killing parent + child processes in sequence — parent is
services.exe, access denied
Process tree observed
services.exe (PID 1796) — Windows SCM, cannot be killed
└── cowork-svc.exe (respawns indefinitely)
└── chrome-native-host (also orphaned)
Relevant paths
C:\Program Files\WindowsApps\Claude_1.569.0.0_x64__pzs8sxrjxfjjc\app\resources\cowork-svc.exeC:\Users\<user>\AppData\Local\Packages\Claude_pzs8sxrjxfjjc\LocalCache\Roaming\Claude\Chrome...
Expected behavior
The app should cleanly restart after auto-updating without leaving zombie processes or requiring a full system reboot.
Environment
- OS: Windows 11 Pro 10.0.26200
- App: Claude Code Cowork (Microsoft Store), v1.569.0.0
- Frequency: At least 10 times, every auto-update
Impact
Every time the app updates, the user loses ~5-10 minutes waiting for process kills that don't work, eventually having to reboot. This significantly disrupts workflow.
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