[BUG] Remote Control "not enabled for your account" on personal Max plan (v2.1.59)

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

claude remote-control returns "Remote Control is not enabled for your account. Contact your administrator." on a personal Max plan account.

Steps to reproduce:

1. Active Max plan subscription (personal, not Team/Enterprise)
2. Claude Code v2.1.59, authenticated via OAuth (authMethod: oauth_token, apiProvider: firstParty)
3. Run claude remote-control
4. Error: "Remote Control is not enabled for your account. Contact your administrator."

What I've tried (none worked):

• claude auth logout + claude auth login — no change
• Unset ANTHROPIC_API_KEY from environment — error changed from "not yet available on your plan" to "not enabled for your account" but still blocked
• No CLAUDE_CODE_DISABLE_NONESSENTIAL_TRAFFIC or DISABLE_TELEMETRY env vars set
• No toggle found in claude.ai/settings/claude-code to enable Remote Control
• Checked Capabilities settings page — no Remote Control option there either

This appears to be the server-side tengu_ccr_bridge feature flag not syncing for some Max subscribers, as reported in #28098, #28816, #29037, #34528, #36034.

What Should Happen?

claude remote-control should display a QR code and session URL, allowing me to connect from the Claude mobile app or claude.ai/code to control my local CLI session remotely. This feature is documented as available for Max plan subscribers.

Error Messages/Logs

$ claude remote-control
Error: Remote Control is not enabled for your account. Contact your administrator.

$ claude auth status
{
  "loggedIn": true,
  "authMethod": "oauth_token",
  "apiProvider": "firstParty"
}

Steps to Reproduce

1. Have an active personal Max plan subscription
2. Run claude auth logout then claude auth login (authenticate via OAuth)
3. Confirm auth: claude auth status shows authMethod: oauth_token, apiProvider: firstParty
4. Run claude remote-control
5. Get error: "Remote Control is not enabled for your account. Contact your administrator."

Claude Model

Opus

Is this a regression?

No, this never worked

Last Working Version

_No response_

Claude Code Version

2.1.59 (Claude Code)

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_