[BUG] Claude Code Not Responding - cleared cache per help instruction and now sessions no longer load.

Resolved 💬 6 comments Opened Mar 28, 2026 by BK-CHNApp Closed May 2, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

From Claude:

What we know:

✅ 70+ session .jsonl files exist and are valid
✅ Files are readable and contain real conversations
✅ Data is safe and not deleted
❌ Claude Code UI won't load them after cache clear
❌ No separate index to rebuild
This is a confirmed Claude Code bug. The app lost its ability to discover sessions after cache clear, even though the data is intact.

What Should Happen?

All previous sessions should load as normal in the claude code desktop app for Mac. Version 1.1.9310 (cb30ac)

Error Messages/Logs

Steps to Reproduce

I cleared the cache per help instructions to try and get Claude to Code Sonnet to respond. Nothing worked. then Claude came back online, but all of my previous sessions wouldn't load.

Claude Model

Sonnet (default)

Is this a regression?

Yes, this worked in a previous version

Last Working Version

1.1.9310 (cb30ac)

Claude Code Version

1.1.9310 (cb30ac)

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

<img width="306" height="490" alt="Image" src="https://github.com/user-attachments/assets/c5aed8af-b8d2-4223-84b0-6f4b356a6994" />

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