Dispatch: SendUserMessage tool not loadable — agent responds but messages never appear

Resolved 💬 9 comments Opened Mar 28, 2026 by aspenas Closed May 26, 2026

Summary

Dispatch in Cowork shows user messages as "Read" but never displays the agent's response. The cowork VM agent generates responses successfully, but SendUserMessage is not available as a deferred tool, so the response is never relayed back to the Dispatch UI.

Environment

  • Claude Desktop: 1.1.9310 (cb30ac) 2026-03-27T17:11:42.000Z (latest)
  • Claude Code SDK in VM: 2.1.85
  • macOS: Darwin 25.4.0
  • Platform: Apple Silicon

Steps to Reproduce

  1. Open Claude Desktop → Cowork → Dispatch
  2. Send any message (e.g., "hi")
  3. Message shows "✓ Read" but no response ever appears

Root Cause (from logs)

The agent transcript (.claude/projects/-sessions-festive-confident-bohr/8ac32ec7-d4f8-43af-9a3b-b601a190468a.jsonl) shows:

  1. Agent receives user message "hi"
  2. Agent calls ToolSearch("select:mcp__dispatch__send_message")found
  3. Agent calls ToolSearch("select:SendUserMessage")"No matching deferred tools found"
  4. Agent falls back to plain text output: "Hey Patrick! What can I help you with today?"
  5. Plain text output is not relayed to the Dispatch UI

SendUserMessage is listed in both --allowedTools and --tools in the spawn config, but is not resolvable via ToolSearch inside the VM. The agent cannot send responses back through the dispatch channel.

Log Evidence

main.log — Turn completes "successfully" but response never renders:

[sessions-bridge] Received user message for session cse_01PhK2qdByjb9yB7aiLtqiMZ: "hi"
[Result] Turn succeeded for session local_ditto_aaec128a-6a8e-417b-b46c-754657d7f1a3
[CycleHealth] Healthy cycle: {
  cycle_health: 'healthy',
  had_first_response: true,
  seconds_to_outcome: 23,
  is_resume: false,
  transcript_size_bytes: 5269
}

cowork_vm_node.log — Spawn config includes SendUserMessage in allowedTools:

--allowedTools ...,SendUserMessage,...
--tools ...,SendUserMessage,...

Agent transcript — ToolSearch fails to find it:

{"query":"select:SendUserMessage","total_deferred_tools":371}
// Result: "No matching deferred tools found"

Troubleshooting Attempted

  • Cleared Cache, Code Cache, Session Storage, IndexedDB, blob_storage
  • Deleted bridge-state.json (3 separate times, each creating fresh sessions)
  • Deleted entire local-agent-mode-sessions directory (forced fresh setup flow with is_resume: false)
  • All attempts show identical behavior: backend healthy, response generated, UI shows only "Read"

Expected Behavior

SendUserMessage should be available to the cowork VM agent so dispatch responses are relayed back to the Dispatch UI.

Notes

This appears to be a regression — Dispatch was working on this same machine the previous day (2026-03-27) with extensive back-and-forth conversation history.

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