[BUG] Claude app on MacOS won't launch
Resolved 💬 4 comments Opened Mar 24, 2026 by Freddymini Closed Mar 27, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
App: Claude Desktop (latest)
macOS: 26 stable
Chip: Apple M1 Max
Issue: Crashes immediately on click, no .ips crash report generated
Only Console output: RBSStateCapture remove item called for untracked item
Tried: fresh reinstall, cache clear, Rosetta, xattr strip — none worked
What Should Happen?
App: Claude Desktop (latest)
macOS: 26 stable
Chip: Apple M1 Max
Issue: Crashes immediately on click, no .ips crash report generated
Only Console output: RBSStateCapture remove item called for untracked item
Tried: fresh reinstall, cache clear, Rosetta, xattr strip — none worked
Error Messages/Logs
Claude Desktop failed to Launch
Steps to Reproduce
- just try to launch and... error message Claude Desktop failed to Launch
Claude Model
Other
Is this a regression?
No, this never worked
Last Working Version
_No response_
Claude Code Version
Claude Desktop failed to Launch
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
_No response_
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