[BUG] Claude app on MacOS won't launch

Resolved 💬 4 comments Opened Mar 24, 2026 by Freddymini Closed Mar 27, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

App: Claude Desktop (latest)
macOS: 26 stable
Chip: Apple M1 Max
Issue: Crashes immediately on click, no .ips crash report generated
Only Console output: RBSStateCapture remove item called for untracked item
Tried: fresh reinstall, cache clear, Rosetta, xattr strip — none worked

What Should Happen?

App: Claude Desktop (latest)
macOS: 26 stable
Chip: Apple M1 Max
Issue: Crashes immediately on click, no .ips crash report generated
Only Console output: RBSStateCapture remove item called for untracked item
Tried: fresh reinstall, cache clear, Rosetta, xattr strip — none worked

Error Messages/Logs

Claude Desktop failed to Launch

Steps to Reproduce

  1. just try to launch and... error message Claude Desktop failed to Launch

Claude Model

Other

Is this a regression?

No, this never worked

Last Working Version

_No response_

Claude Code Version

Claude Desktop failed to Launch

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_

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