[BUG] Claude fails to launch on Windows 11 Home
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
When I try to open the Claude desktop app, freshly installed, on my Windows 11 Home, it gives a "Claude desktop failed to launch" error. Per claude web browser:
At this point though, I'd honestly just go ahead and file the GitHub issue — you've done thorough troubleshooting and this seems like a genuine bug with 1.1.7714 on your specific Windows setup. The fact that version 1.1.4173 had a very similar "no window renders, process in Task Manager" bug that got fixed suggests this may be a regression in the newer build.
When you file it, mention version 1.1.7714.0 specifically — that detail will help them triage it quickly.
What Should Happen?
Claude should launch
Error Messages/Logs
Steps to Reproduce
- Download the latest Claude Windows installer.
- Be using Windows 11 home
- Install Claude and attempt to open it
<img width="484" height="149" alt="Image" src="https://github.com/user-attachments/assets/e5139475-275c-414f-bf86-d8eda2452aad" />
Claude Model
None
Is this a regression?
I don't know
Last Working Version
_No response_
Claude Code Version
2.1.72
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
_No response_
This issue has 2 comments on GitHub. Read the full discussion on GitHub ↗