[BUG] unable to use claude remote-control

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

When I try to initiate 'claude remote-control' I get an error 'Error: Remote Control is not yet enabled for your account.'

I used claude.ai to try to troubleshoot and was instructed that this is a known server side issue that you might be able to fix for my account. I am on a Pro plan and have Claude Code 2.1.63 running on my machine.

What Should Happen?

Claude should launch a remote session with a QR code that allows me to switch over to my mobile app.

Error Messages/Logs

(.venv) *[main][~/Development/xxxxxxxx/xxxx]$ claude remote-control
Error: Remote Control is not yet enabled for your account.

Steps to Reproduce

1. Go to a repository in terminal.
2. Run 'claude remote-control'
3. Error returned.

Claude Model

None

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

2.1.63 (Claude Code)

Platform

Other

Operating System

macOS

Terminal/Shell

iTerm2

Additional Information

_No response_