[BUG] Infinite spinner at claude.ai/onboarding

Resolved 💬 3 comments Opened Mar 15, 2026 by oguzyildizz Closed Mar 18, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

It happens during onboarding when I first picked team over individual, and then went back on that screen. I'm seeing many people online having this issue. This is a duplicate of https://github.com/anthropics/claude-code/issues/25056 but it was closed due to no activity

What Should Happen?

It should load the page

Error Messages/Logs

frame-modern.705be58e.js:1 [Intercom] Launcher is disabled in settings or current page does not match display conditions
analytics.min.js:1 Connecting to 'https://a-api.anthropic.com/v1/m' violates the following Content Security Policy directive: "connect-src 'self' https://api.segment.io https://*.segment.io https://*.segment.com https://a-cdn.anthropic.com https://*.google.com https://*.facebook.com https://*.facebook.net https://*.doubleclick.net". The action has been blocked.
analytics.min.js:1 Fetch API cannot load https://a-api.anthropic.com/v1/m. Refused to connect because it violates the document's Content Security Policy.
remote-metrics.ts:53 Error sending segment performance metrics TypeError: Failed to fetch. Refused to connect because it violates the document's Content Security Policy.
    at o (analytics.min.js:1:23763)
    at t.<anonymous> (remote-metrics.ts:138:12)
    at i.148.t.send (analytics.min.js:1:22021)
    at t.<anonymous> (remote-metrics.ts:125:16)

Steps to Reproduce

It happens during onboarding when I first picked team over individual, and then went back on that screen.

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

web

Platform

Other

Operating System

macOS

Terminal/Shell

Non-interactive/CI environment

Additional Information

_No response_

View original on GitHub ↗

This issue has 3 comments on GitHub. Read the full discussion on GitHub ↗