[BUG] Infinite spinner at claude.ai/onboarding
Resolved 💬 3 comments Opened Mar 15, 2026 by oguzyildizz Closed Mar 18, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
It happens during onboarding when I first picked team over individual, and then went back on that screen. I'm seeing many people online having this issue. This is a duplicate of https://github.com/anthropics/claude-code/issues/25056 but it was closed due to no activity
What Should Happen?
It should load the page
Error Messages/Logs
frame-modern.705be58e.js:1 [Intercom] Launcher is disabled in settings or current page does not match display conditions
analytics.min.js:1 Connecting to 'https://a-api.anthropic.com/v1/m' violates the following Content Security Policy directive: "connect-src 'self' https://api.segment.io https://*.segment.io https://*.segment.com https://a-cdn.anthropic.com https://*.google.com https://*.facebook.com https://*.facebook.net https://*.doubleclick.net". The action has been blocked.
analytics.min.js:1 Fetch API cannot load https://a-api.anthropic.com/v1/m. Refused to connect because it violates the document's Content Security Policy.
remote-metrics.ts:53 Error sending segment performance metrics TypeError: Failed to fetch. Refused to connect because it violates the document's Content Security Policy.
at o (analytics.min.js:1:23763)
at t.<anonymous> (remote-metrics.ts:138:12)
at i.148.t.send (analytics.min.js:1:22021)
at t.<anonymous> (remote-metrics.ts:125:16)
Steps to Reproduce
It happens during onboarding when I first picked team over individual, and then went back on that screen.
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
web
Platform
Other
Operating System
macOS
Terminal/Shell
Non-interactive/CI environment
Additional Information
_No response_
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