[BUG] Failed to connect to console.anthropic.com: SELF_SIGNED_CERT_IN_CHAIN

Resolved 💬 3 comments Opened Jul 12, 2025 by David-Nash-0 Closed Jul 14, 2025

Environment

  • Platform (select one):
  • [x] Anthropic API
  • [ ] AWS Bedrock
  • [ ] Google Vertex AI
  • [ ] Other:
  • Claude CLI version: 1.0.51
  • Operating System: Windows 10
  • Terminal: CMD

Bug Description

Attempting to run Claude CLI natively in Windows 10 cmd. Receiving the following error:

Failed to connect to console.anthropic.com: SELF_SIGNED_CERT_IN_CHAIN

I am running in an enterprise environment. I expect this is due to MITM content inspection/filtering by the enterprise firewall. There does not seem to be a workaround at the client level.

Steps to Reproduce

  1. Open Windows command prompt
  2. Run claude

Expected Behavior

Expected claude to initialize properly.

Actual Behavior

Claude failed and exited with error:
Failed to connect to console.anthropic.com: SELF_SIGNED_CERT_IN_CHAIN

Additional Context

<img width="709" height="236" alt="Image" src="https://github.com/user-attachments/assets/549f2094-5fc7-4243-9bc1-00fa0816fc21" />

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