[BUG] Claude Code completely unusable: Failed to connect to api.anthropic.com: UNABLE_TO_GET_ISSUER_CERT_LOCALLY
Resolved 💬 3 comments Opened Jul 1, 2025 by didier Closed Jul 2, 2025
Environment
- Platform (select one):
- [X] Anthropic API
- [ ] AWS Bedrock
- [ ] Google Vertex AI
- [ ] Other: <!-- specify -->
- Claude CLI version: 1.0.38
- Operating System: macOS 15.5
- Terminal: Zed, Terminal App, Warp (everywhere!)
Bug Description
Since the Jul 1 API outage, Claude Code is entirely not working. This is happning for me and my team. I'm subscribed to the Max plan. I tried restarting, reinstalling, none worked.
Steps to Reproduce
- run
claude - Error
Expected Behavior
It should work. I'm subscribed to Claude Max and in a supported country.
Actual Behavior
╭──────────────────────────╮
│ ✻ Welcome to Claude Code │
╰──────────────────────────╯
Unable to connect to Anthropic services
Failed to connect to api.anthropic.com: UNABLE_TO_GET_ISSUER_CERT_LOCALLY
Please check your internet connection and network settings.
Note: Claude Code might not be available in your country. Check supported countries at
https://anthropic.com/supported-countries
Additional Context
<!-- Add any other context about the problem here, such as screenshots, logs, etc. -->
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