[BUG] Getting AUP violation with some requests mentioning "Zendesk"

Environment

• Platform (select one):
• [x ] Anthropic API
• [ ] AWS Bedrock
• [ ] Google Vertex AI
• [ ] Other: <!-- specify -->
• Claude CLI version: 1.0.48
• Operating System: macOS 15.5
• Terminal: iTerm2

Bug Description

When doing actions that mention "Zendesk", I'm often getting AUP violations. Using the zendesk-mcp-server, I get this reliably when trying to list latest tickets.

Some examples

Creating a pull request

⏺ Now let me create a PR for the camera fix:

⏺ Bash(gh pr create --base 3.13 --head zendesk-7878-camera-error-handling --title "zendesk-7878: Improve camera
error handling and instructions" --body "## Summary
Thi…)
⎿  https://github.com/.../.../pull/3
⎿ API Error: Claude Code is unable to respond to this request, which appears to violate our Usage Policy
(https://www.anthropic.com/legal/aup). Please double press esc to edit your last message or start a new
session for Claude Code to assist with a different task.

Getting latest tickets

Gather, analyze and prioritize all tickets updated in the last 30 days. Pulling them will exceed your

context, so do it in chunks.

⏺ I'll help you gather and analyze all tickets updated in the last 30 days. Let me break this down into
manageable chunks to avoid exceeding context limits.

⏺ Let me reduce the limit further to get smaller chunks:

⏺ Let me continue gathering more tickets. I'll also check for other statuses and get tickets from earlier in the
month:
⎿ API Error: Claude Code is unable to respond to this request, which appears to violate our Usage Policy
(https://www.anthropic.com/legal/aup). Please double press esc to edit your last message or start a new
session for Claude Code to assist with a different task.

Lookup, analyze and prioritize all tickets updated since 6/15/2025. Pulling them will exceed your context, so

do it in chunks. Do so in a way that doesn't violate your usage policy
⎿ API Error: Claude Code is unable to respond to this request, which appears to violate our Usage Policy
(https://www.anthropic.com/legal/aup). Please double press esc to edit your last message or start a new
session for Claude Code to assist with a different task.

Additional Context

For creating the PR, I told it to use "zd" instead of "zendesk", so I'm wondering if there is some explicit block on "Zendesk"