[DOCS] admin permission for /rc unclear

Resolved 💬 2 comments Opened Mar 10, 2026 by Burhan-Q Closed Mar 20, 2026

Documentation Type

Unclear/confusing documentation

Documentation Location

https://code.claude.com/docs/en/remote-control

Section/Topic

Enterprise admin permissions remote-control

Current Documentation

Remote Control is available on all plans. Team and Enterprise admins must first enable Claude Code in admin settings.

Sounds like only Claude Code needs to be enabled. However, on the permissions docs page https://code.claude.com/docs/en/permissions#managed-only-settings the managed-only settings section shows:

Some settings are only effective in managed settings
allow_remote_sessions | When true, allows users to start Remote Control and web sessions. Defaults to true. Set to false to prevent remote session access |

What's Wrong or Missing?

Presently I and other Claude Code users are seeing an error for claude --remote-control and the /rc command. I have been using Claude Code for Enterprise for weeks, so permissions for Claude Code use isn't the issue.

The docs are vague about what permission for Enterprise admins, needs to be configured, and not directly linked from the remote-control docs page. It _appears_ like the change _might_ need to be made in the server managed settings, I am _guessing_ that the following needs to be added to the (managed settings):

{
   "allow_remote_sessions": true
 }

I'm not an admin, so I can't verify what the actual setting is that's needed. Our admin is exceptionally busy, and unless I can provide clear direction on what's needed, no one is able to use this feature.

Suggested Improvement

Provide specific instructions on what permission changes must be configured to enable remote-control for Enterprise users. Include a link on the page for the remote-control feature, if not an entire new section for Enterprise admins, with a step-by-step detail of what's necessary for granting access.

Impact

High - Prevents users from using a feature

Additional Context

https://code.claude.com/docs/en/remote-control
https://code.claude.com/docs/en/server-managed-settings#configure-server-managed-settings
https://code.claude.com/docs/en/permissions#managed-only-settings

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