[BUG] Charged for Max Plan ($99.81) but account shows Pro Plan**

Resolved 💬 2 comments Opened Mar 7, 2026 by ChaarMatt Closed Mar 10, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

I was charged $99.81 on February 28, 2026 (invoice #98B31FF3-0013), which corresponds to the Max 5x plan price. However, my account settings currently show the Pro plan, not Max.

  • Invoice #98B31FF3-0013 — $99.81 paid on Feb 28, 2026
  • Settings > Billing page shows "Pro plan, Monthly"

Paying for Max-tier usage limits but only receiving Pro-tier access.

What Should Happen?

Account should reflect Max plan status after successful payment.

Error Messages/Logs

Account shows Pro plan despite being charged the Max plan price.

Steps to Reproduce

  1. Upgraded subscription to Max plan
  2. Payment of $99.81 was successfully processed via Stripe
  3. Account billing page now shows "Pro plan" instead of "Max plan"

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

N/A

Platform

Other

Operating System

Windows

Terminal/Shell

Non-interactive/CI environment

Additional Information

_No response_

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