SSH session connects but prompt input stays disabled on Windows

Resolved 💬 10 comments Opened Mar 1, 2026 by RodgersGroup Closed Apr 26, 2026

Description

SSH connection to a remote server succeeds and remote folder selection works (can browse and select directories), but after folder selection the chat prompt input remains disabled — can't type or submit anything.

Environment

  • OS: Windows (Claude Desktop .exe)
  • Claude Desktop version: 1.0.27
  • Remote: Ubuntu 24.04.3 LTS (x86_64)
  • Claude Code CLI on remote: v2.1.63
  • SSH client: System OpenSSH at C:\Windows\System32\OpenSSH\ssh.exe

Steps to Reproduce

  1. Open Claude Desktop on Windows
  2. Create a new SSH session with credentials (host, username, password)
  3. Connection succeeds — remote file browser is displayed
  4. Select a remote folder (e.g. /home/keiran)
  5. Session opens but the prompt/chat input is disabled and unresponsive

Expected Behavior

After selecting the remote folder, the chat input should become active and accept prompts.

Actual Behavior

The chat input remains disabled. Cannot type or submit any prompts.

Additional Context

  • Local (non-SSH) sessions work fine in the same Claude Desktop installation
  • SSH works fine via other clients (MobaXterm, PowerShell 7 ssh)
  • System OpenSSH at C:\Windows\System32\OpenSSH\ssh.exe connects to the server without issues
  • PowerShell 7's bundled SSH also works
  • Claude Code CLI is installed and functional on the remote server

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