[BUG] Failed to start Claude's workspace on Domain Computer
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Failed to start Claude's workspace
HCS operation failed: failed to create compute system: HcsWaitForOperationResult failed with HRESULT 0x80070569: {"Error":-2147023511,"ErrorMessage":"","Attribution":[{"OperationFailure":{"Detail":"Construct"}}]}
Restarting Claude or your computer sometimes resolves this. If it persists, you can reinstall the workspace or share your debug logs to help us improve.
Ruled out:
Credential Guard ✅ disabled
Hypervisor not loading ✅ fixed with bcdedit
SeServiceLogonRight ✅ fixed with S-1-5-83-0 and S-1-5-80-0
Trend Micro ✅ disabled, no change
UEFI lock ✅ not present
Nested virtualization ✅ physical machine
HCS service itself ✅ starts successfully
Still happening: HcsWaitForOperationResult 0x80070569 / 0xC0370103 during async VM Construct phase, with no Worker process ever spawning.
Logs and Details
cowork_vm_node.log
cowork-service.log
Machine: Lenovo ThinkStation 30GSCTO1WW, domain-joined (JAIVEL)
Windows 11, Hyper-V fully enabled
All GPO fixes applied
Error: HCS 0x80070569 / 0xC0370103 at Construct stage
Cowork version: 1.1.4498.0
Attach: cowork-service.log and cowork_vm_node.log
What Should Happen?
Appreciate an update once you have the resolution.
Error Messages/Logs
HCS operation failed: failed to create compute system: HcsWaitForOperationResult failed with HRESULT 0x80070569: {"Error":-2147023511,"ErrorMessage":"","Attribution":[{"OperationFailure":{"Detail":"Construct"}}]}
Steps to Reproduce
I just installed Claude on my work desktop which is part of work domain. and Cowork gave this error.
Claude Model
None
Is this a regression?
I don't know
Last Working Version
_No response_
Claude Code Version
1.1.4498
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
_No response_
This issue has 9 comments on GitHub. Read the full discussion on GitHub ↗