[BUG] Renderer process issue with sandbox/entitlement errors

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

No window opens when I run Claude Desktop. The application opens but no window is there. After troubleshooting with Claude I was given the below to submit as a bug report:

• macOS Ventura 13.7.8 on MacBook Pro 2017
• Claude desktop v1.1.4173 / Electron 40.4.1
• No renderer process spawns on launch

The renderer process not appearing in ps aux output. I get the following console errors:

effectiveItemDisposition: record not found: appURL=/Applications/Claude.app, url=(null), type=app, config=(null)

Sandbox: locationd(129) deny(1) file-read-data /Applications/Claude.app

1 duplicate report for Sandbox: locationd(129) deny(1) file-read-data /Applications/Claude.app

Prompting policy for hardened runtime; service: kTCCServiceAppleEvents requires entitlement com.apple.security.automation.apple-events but it is missing for accessing={TCCDProcess: identifier=com.anthropic.claudefordesktop, pid=34089, auid=501, euid=501, binary_path=/Applications/Claude.app/Contents/MacOS/Claude}, requesting={TCCDProcess: identifier=com.apple.appleeventsd, pid=317, auid=55, euid=55, binary_path=/System/Library/CoreServices/appleeventsd},

Additionally, the following popped up when running a command in Terminal to further diagnose the problem --

com.apple.quarantine

running xattr -dr com.apple.quarantine /Applications/Claude.app based did not fix the issue and Claude believes that the version of my comp and MacOS is possibly not compatible with Electron 40.

What Should Happen?

Claude Desktop should open and function normally.

Error Messages/Logs

Steps to Reproduce

Open Claude Desktop in Applications folder (or in Terminal)

Claude Model

Not sure / Multiple models

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

Most recent version of Desktop app as of 2/24/2026

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_