### Preflight Checklist - [x] I have searched [existing issues](https://github.com/anthropics/claude-code/issues?q=is%3Aissue%20state%3Aopen%20label%3Abug) and this hasn't been reported yet - [x] This is a single bug report (please file separate reports for different bugs) - [x] I am using the latest version of Claude Code ### What's Wrong? I am on Windows 11 Insider Build 26200 using the Claude Desktop App v1.1.4010 (MSIX package). In the 1.1.4010 update, you fixed the yukonSilver hardware

[BUG] [Desktop App] Cowork VM completely broken on Windows 11 Insider (MSIX) - Unresolved EXDEV rename bug in v1.1.4010

Open 💬 35 comments Opened Feb 23, 2026 by JuergenEwen

Preflight Checklist

[x] I have searched existing issues and this hasn't been reported yet
[x] This is a single bug report (please file separate reports for different bugs)
[x] I am using the latest version of Claude Code

What's Wrong?

I am on Windows 11 Insider Build 26200 using the Claude Desktop App v1.1.4010 (MSIX package).

In the 1.1.4010 update, you fixed the yukonSilver hardware check, but the Cowork VM STILL crashes instantly during setup.

The issue is a basic Node.js file-handling bug. Your code downloads the 9GB rootfs.vhdx to the system Temp folder and attempts to move it to the virtualized Roaming folder using fs.rename().

Because Windows 11 Insider strictly enforces MSIX sandbox boundaries, it treats these folders as separate devices. fs.rename() immediately throws an EXDEV error and fails.

Fatal error from my cowork_vm_node.log today:
EXDEV: cross-device link not permitted, rename 'C:\Users\User\AppData\Local\Temp\wvm-AJ5yO5\rootfs.vhdx' -> 'C:\Users\User\AppData\Roaming\Claude\vm_bundles\claudevm.bundle\rootfs.vhdx'
at async Object.rename (node:internal/fs/promises:782:10)

What Should Happen?

Instead of relying on fs.rename() which ALWAYS fails across sandbox boundaries or different drives in MSIX containers, the app MUST implement a copyFile() followed by unlink() fallback whenever an EXDEV error is caught. The Cowork VM should successfully extract the bundle and start the service instead of deleting the download and entering an infinite loop.

Error Messages/Logs

Steps to Reproduce

Install Claude v1.1.4010 (MSIX version) on Windows 11 Insider Preview Build 26200.

Open the app and click "Set up workspace".

Wait for the 9GB bundle download to reach 100%.

Watch the app fail to move the file out of the Temp folder, throw a "VM service not running" error in the UI, delete the temp file, and loop forever.

Check cowork_vm_node.log to see the EXDEV rename crash.

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

2.1.19 (Claude Code)

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_

View original on GitHub ↗

35 Comments

github-actions[bot] · 4 months ago

Found 3 possible duplicate issues:

This issue will be automatically closed as a duplicate in 3 days.

If your issue is a duplicate, please close it and 👍 the existing issue instead
To prevent auto-closure, add a comment or 👎 this comment

🤖 Generated with Claude Code

JuergenEwen · 4 months ago

This is NOT a duplicate that should be closed.

While the root cause (EXDEV) is the same as in #25911 and #25476, this specific issue documents that the Desktop Engineering team failed to fix the EXDEV crash in today's v1.1.4010 update.

The update patched the yukonSilver hardware check, but the fs.rename() bug in the MSIX container was completely ignored.

Please keep this issue open and route it to the desktop team. The installer needs a copyFile() + unlink() fallback for Windows Insider builds. Do not auto-close this.

LucaPiovano · 4 months ago

I have the same issue.

JuergenEwen · 4 months ago

EXDEV fixed in v1.1.4328, but MSIX sandbox architecture now blocks CoworkVMService ("Invalid function" crash)

Credit where credit is due: You finally fixed the fs.rename EXDEV bug in update 1.1.4328. The 9GB VM bundle now successfully downloads and prepares the files in the Roaming folder. Thank you!

HOWEVER, the Cowork feature is still completely broken on Windows 11 (Insider Build 26200) due to your underlying architectural choice: the MSIX container.

The UI still throws "VM service not running". Upon checking the Windows Event Viewer, CoworkVMService is trapped in a crash loop, spamming the application logs with a fatal OS-level error every second: "Unzulässige Funktion" (Invalid function) - Event ID 1.

The Architectural Root Cause:
You are trying to run a complex, deep-system VM management service from inside a highly restrictive MSIX application sandbox. The container simply does not have the OS-level permissions (e.g., for Hyper-V integration, network bindings, or low-level service execution) required to run this binary. Windows strictly blocks the service's commands, resulting in the "Invalid function" crash.

The Reality Check:
You cannot squeeze a hypervisor management engine into a sandboxed Windows App container. It might work on some lenient older Windows builds, but strict isolation (like on Insider 26200) breaks it entirely.

Recommendation:
Please consider dropping the MSIX format for Windows, or at least providing a standard .exe / .msi installer. The CoworkVMService needs proper system privileges outside the sandbox constraints to function reliably.

LucaPiovano · 4 months ago

EXDEV NOT fixed in v1.1.4328 on Windows 11 Pro 25H2 (stable release, build 26200.7840)

@JuergenEwen Glad it worked for you, but unfortunately the EXDEV bug is still present on my machine with v1.1.4328.0 after a completely clean reinstall.

My environment

OS: Windows 11 Pro 25H2 — Build 26200.7840 (stable release, NOT Insider — KB5077181, Feb 10 2026)
Claude Desktop: v1.1.4328.0 (Microsoft Store / MSIX)
Hyper-V: Enabled
Domain-joined: Yes

Steps taken

Fully uninstalled Claude MSIX package (Remove-AppxPackage)
Deleted all data directories: %APPDATA%\Claude, %LOCALAPPDATA%\Packages\Claude_pzs8sxrjxfjjc, %LOCALAPPDATA%\Claude
Cleaned all wvm-* temp directories
Reinstalled fresh from https://claude.ai/download → v1.1.4328.0
Clicked "Set up workspace"
Download completes, checksum validates, then EXDEV crash on rename

Latest log (v1.1.4328.0, clean install)

2026-02-26 14:38:27 [info] rootfs.vhdx not found, downloading...
2026-02-26 14:38:27 [info] Downloading rootfs.vhdx...
2026-02-26 14:39:26 [info] rootfs.vhdx.zst checksum validated
2026-02-26 14:39:27 [error] [download] VM download failed: EXDEV: cross-device link not permitted,
  rename 'C:\Users\<user>\AppData\Local\Temp\wvm-6Ff0Zt\rootfs.vhdx'
  -> 'C:\Users\<user>\AppData\Roaming\Claude\vm_bundles\claudevm.bundle\rootfs.vhdx'

Additionally: CoworkVMService crashes

Same as @JuergenEwen reported — the service crashes in a loop with "Funzione non corretta" (ERROR_INVALID_FUNCTION):

Event Log (System):
2026-02-26 12:33:41 - Servizio Claude terminato con l'errore specifico del servizio: Funzione non corretta.

Workarounds attempted (all failed)

| Workaround | Result |
|---|---|
| Clean reinstall with admin rights | Same EXDEV error |
| NTFS junction from bundle dir → %TEMP% | MSIX sandbox returns ENOENT (doesn't follow junctions) |
| Manual file copy + EFS decryption (cipher /d) | Hyper-V can read, but MSIX app can't read .origin metadata → re-download loop |
| fsutil behavior set disableencryption 1 | MSIX still applies EFS |
| Update to v1.1.4328.0 (clean install) | Same EXDEV error, service also crashes |

Key difference from @JuergenEwen

You mention being on "Windows 11 Insider Build 26200". I'm on the stable 25H2 release with the same build number 26200 but UBR .7840. This suggests the EXDEV fix in v1.1.4328 may work on some configurations but not others — possibly related to differences in MSIX sandbox behavior, EFS encryption inheritance, or filesystem virtualization settings.

Both TEMP and AppData are on the same C: drive (NTFS, no symlinks, no junctions). The MSIX virtualization layer is the sole cause of the EXDEV — it remaps %APPDATA%\Claude\ to %LOCALAPPDATA%\Packages\Claude_pzs8sxrjxfjjc\LocalCache\Roaming\Claude\ and treats this as a different filesystem boundary.

Summary

On my system, v1.1.4328.0 has two blocking issues:

EXDEV rename bug — still occurs (not fixed for all configurations)
CoworkVMService crash — "Invalid function" loop (same as @JuergenEwen)

Cowork remains completely unusable. I strongly agree with the recommendation to provide a non-MSIX installer (.exe / .msi) for Windows.

@anthropics Please prioritize this — it affects the stable Windows 11 25H2 release, not just Insider builds.

JuergenEwen · 4 months ago

v1.1.4498: MSIX Sandbox claims its next victim -> "signature verification initialization failed"

You are still trying to run a deep-system VM service from inside a restricted MSIX container on Windows 11 Insider (Build 26200).

The EXDEV bug is gone, but now your CoworkVMService crashes instantly upon startup for a new sandbox-related reason. According to cowork-service.log, the service initializes Hyper-V (HCS/HCN) successfully, but then immediately dies with:

"Service error: signature verification initialization failed: failed to get service executable path: The system cannot find the path specified."

The Root Cause:
Because you are forcing this service to run inside an MSIX container, standard Win32 APIs to resolve the service's own executable path fail due to filesystem virtualization. The service cannot find its own .exe to verify its signature, so it crashes.

Please stop ignoring this fundamental architecture flaw. You cannot reliably run hypervisor management services inside Appx/MSIX sandboxes. Either fix your signature verification logic to handle virtualized MSIX paths, or finally release a standard .exe/.msi installer!

LucaPiovano · 4 months ago

Update: v1.1.5749.0 — EXDEV still present + signature verification failure confirmed

@JuergenEwen I can confirm both bugs on my system with the latest v1.1.5749.0.

Environment

OS: Windows 11 Pro 25H2 — Build 26200.7840 (stable release, NOT Insider)
Claude Desktop: v1.1.5749.0 (Microsoft Store / MSIX)
Hyper-V: Enabled
Domain-joined: Yes

---

Bug 1: EXDEV rename — still NOT fixed

After clean reinstall of v1.1.5749.0, the EXDEV error persists. The app downloads rootfs.vhdx successfully every time, then crashes on rename:

2026-03-09 18:46:35 [info] rootfs.vhdx.zst checksum validated
2026-03-09 18:46:36 [error] [download] VM download failed: EXDEV: cross-device link not permitted,
  rename 'C:\Users\<user>\AppData\Local\Temp\wvm-FUdxcQ\rootfs.vhdx'
  -> 'C:\Users\<user>\AppData\Roaming\Claude\vm_bundles\claudevm.bundle\rootfs.vhdx'

The app retries indefinitely, wasting ~2.2GB of bandwidth per attempt (~60s cycle).

Note: The EXDEV fix that worked for @JuergenEwen does NOT work on my configuration. Same C: drive, same NTFS, no symlinks. The MSIX VFS redirection to ...\Packages\Claude_pzs8sxrjxfjjc\LocalCache\Roaming\Claude\ is the sole cause.

---

Bug 2: Signature verification failure — confirmed

Exact same error as @JuergenEwen reported for v1.1.4498, now also in v1.1.5749:

2026/03/09 18:26:23.516616 Claude VM Service starting...
2026/03/09 18:26:23.516616 Waiting for configuration from app via 'configure' method...
2026/03/09 18:26:23.517122 [HCS] Initializing HCS DLLs...
2026/03/09 18:26:23.520248 [HCS] vmcompute.dll loaded successfully
2026/03/09 18:26:23.521310 [HCS] computecore.dll loaded successfully
2026/03/09 18:26:23.521849 [HCS] Procs initialized, HCS ready
2026/03/09 18:26:23.521849 [HCN] Initialized HCN API from computenetwork.dll
2026/03/09 18:26:23.526036 [HCN] EnumerateNetworks result: ["790e58b4-...","c08cb7b8-..."]
2026/03/09 18:26:23.541508 Service error: signature verification initialization failed:
  failed to get service executable path: The system cannot find the path specified.

HCS and HCN initialize fine, then the service immediately dies because it can't resolve its own exe path inside the MSIX WindowsApps directory.

---

Junction workaround from #31602 — does NOT work

I tested the junction workaround suggested in #31602 (junction at vm_bundles level, not claudevm.bundle):

Remove-Item "...\vm_bundles" -Recurse -Force
New-Item -ItemType Directory "C:\Claude_vm_bundles\claudevm.bundle" -Force
New-Item -ItemType Junction -Path "...\vm_bundles" -Target "C:\Claude_vm_bundles"

Result: Error changed from EXDEV to ENOENT — the MSIX sandbox does NOT follow NTFS junctions on my system. The app cannot see the junction target.

---

Workarounds attempted across v1.1.4328 → v1.1.5749 (ALL failed)

| Workaround | Result |
|---|---|
| Clean reinstall with admin rights | Same EXDEV |
| NTFS junction on claudevm.bundle → %TEMP% | ENOENT (MSIX ignores junction) |
| NTFS junction on vm_bundles → C:\Claude_vm_bundles (#31602) | ENOENT (MSIX ignores junction) |
| Manual file copy + EFS decryption (cipher /d) | MSIX can't read .origin → re-download loop |
| fsutil behavior set disableencryption 1 | MSIX still applies EFS |
| Update from v1.1.4328 → v1.1.5749 | Same EXDEV + new signature verification crash |

---

Summary

On Windows 11 Pro 25H2 (stable, build 26200.7840), Cowork is blocked by two independent bugs across all tested versions:

EXDEV — fs.rename() fails across MSIX VFS boundary (unfixed since v1.1.4010)
Signature verification — service can't resolve its own path in WindowsApps (unfixed since v1.1.4498)

I fully agree with @JuergenEwen: the MSIX architecture is fundamentally incompatible with Cowork's requirements. Please provide a standard .exe/.msi installer, or at minimum use copyFile() + unlink() fallback for the rename and GetModuleFileName() for the service path resolution.

@anthropics @MarshallOfSound This issue has been open for 2+ weeks with zero official response. Multiple users are affected on stable Windows 11 releases, not just Insider builds.

aivanov306 · 4 months ago

I have the same issue with v1.1.5749. I also have a stable Windows 11 Version 25H2 OS Build 26200.7840 and encountered exactly the same error:
Failed to start Claude's workspace
EXDEV: cross-device link not permitted, rename 'C:\Users\<User>\AppData\Local\Temp\wvm-PFB1f3\rootfs.vhdx' -> 'C:\Users\<User>\AppData\Roaming\Claude\vm_bundles\claudevm.bundle\rootfs.vhdx'

UPDATE:
This Reddit post resolved my problem:
https://www.reddit.com/r/ClaudeAI/comments/1rfk4y8/solved_claude_cowork_failed_to_start_workspace/
The message from: jimpdx
In case this (and the other 5 search results) did not work for you either... I finally found the issue after multiple uninstalls and reinstalls. Of course Claude itself helped me finally find the answer. It was because in Windows 11 "Advanced Storage Settings" I had "Install New Apps To..." set to a different drive D: so stuff was going into the wrong place, or at least where the Claude Cowork app couldn't find what it needed. Here I will let Claude explain it better:

Symptom: Cowork shows "Failed to start Claude's workspace — VM service not running" immediately after launch, with no further error details

Root cause: Windows "Where new content is saved" setting (Settings → System → Storage) was set to a secondary drive (D:). This causes MSIX app package data to be stored via symlinks under %LOCALAPPDATA%\Packages\ that point to D:\WpSystem\.... The Cowork VM service runs as LocalSystem and can't resolve those symlinks, so it fails with "Incorrect function" before it can even write a log file

How we found it: The service log showed signature verification initialization failed: failed to get service executable path: The system cannot find the path specified. After a full reinstall didn't help, we checked the MSIX package directory and found all folders were symlinked to a nonexistent path on D:

Fix: Change "New apps will save to" back to C: in Settings → System → Storage → Advanced storage settings → Where new content is saved. Then uninstall Claude, delete the leftover package directory (%LOCALAPPDATA%\Packages\Claude_pzs8sxrjxfjjc), and reinstall

ffedericoni · 4 months ago

the aivanov306 fix worked for me on Windows 11 Home.

ubidev · 4 months ago

There is some very valid reasons to change: Windows "Where new content is saved" to another drive. Mainly to stop polluting/inflating the OS/Progs drive with huge non critical files like vhdx that makes system backups/restores unreasonably big and slow to process...
Please fix this

eedvaarts · 4 months ago

EXDEV Bug Report — Windows 11 Pro 25H2 Build 26200.7840

Environment

OS: Windows 11 Pro 25H2 (Build 26200.7840)
Claude Desktop version: 1.1.4498 (MSIX install)
CPU: x64
Hyper-V: Enabled (vmms Running/Automatic)
vmcompute: Running
winnat: Running
SharedAccess: Running
HNS: Running
Subscription: Max plan

Symptom

Cowork fails every time with:

EXDEV: cross-device link not permitted, rename 
'C:\Users\User\AppData\Local\Temp\wvm-XXXXXX\rootfs.vhdx' -> 
'C:\Users\User\AppData\Roaming\Claude\vm_bundles\claudevm.bundle\rootfs.vhdx'

The 9GB download completes and checksum validates successfully, but the rename always fails.

Confirmed Root Cause

Both paths are on C:\ (same physical NTFS volume). No reparse points, no symlinks, no junction points anywhere in the path. The MSIX sandbox virtualization treats AppData\Local\Temp and AppData\Roaming as separate filesystem devices, causing Node.js fs.rename() to fail with EXDEV.

Exhaustive Troubleshooting Performed

The following have all been tried and confirmed NOT to fix the issue:

Multiple full uninstalls and clean reinstalls of Claude Desktop
Deleting all AppData (Packages\Claude_*, AppData\Roaming\Claude, AppData\Local\Claude, .claude)
Enabling Windows features: Containers, HypervisorPlatform, VirtualMachinePlatform, Hyper-V (all confirmed Enabled)
Uninstalling HitmanPro Alert (hmpalert filesystem filter driver)
Setting TEMP/TMP environment variables permanently at user level to AppData\Roaming\ClaudeTemp
Verifying no Google Drive filesystem filter driver is active (fltMC confirmed clean)
Verifying no AppLocker or Defender blocks on cowork-svc.exe
Manually copying rootfs.vhdx + rootfs.vhdx.zst to the bundle destination after download — Claude still reports "origin missing" and re-downloads
Manually computing SHA1 of rootfs.vhdx.zst and writing .rootfs.vhdx.origin — Claude still fails to boot

Additional Notes

TEMP and APPDATA are both confirmed on C:\ (same drive, same volume GUID)
No reparse points on AppData, AppData\Local, AppData\Local\Temp, or AppData\Roaming (verified via fsutil)
No volume mount points inside C:\Users (verified via mountvol and Get-WmiObject Win32_Volume)
CoworkVMService is set to Automatic but stops immediately on start — confirmed due to MSIX sandbox boundary preventing the rename, not a Hyper-V or networking issue
Windows features (Containers, HypervisorPlatform) were NOT enabled by default on this 25H2 clean install — enabling them resolved the earlier "yukonSilver unsupported" stage but EXDEV persists

Requested Fix

Please implement a copyFile() + unlink() fallback whenever fs.rename() fails with EXDEV in cowork-svc.exe, as documented in issues #25911 and #27897. This is standard practice for cross-device moves in Node.js and would resolve this for all MSIX installs on Windows 11 25H2.

allezbath · 4 months ago

Additional reproduction + diagnostic findings (Windows 11 Pro 25H2 Build 26200.7922, Claude Desktop v1.1.6679.0 MSIX)

I'm hitting the same EXDEV issue. Sharing my diagnostic findings as they may be useful — I've spent a few hours narrowing this down with extensive testing.

Core issue

Identical to what's described here. The VM bundle downloads and decompresses successfully, but the final rename() fails:

2026-03-16 22:59:35 [info] rootfs.vhdx.zst checksum validated
2026-03-16 22:59:37 [error] [download] VM download failed: EXDEV: cross-device link not permitted, rename 'C:\Users\YOUKN_~1\AppData\Local\Temp\wvm-XQzbtn\rootfs.vhdx' -> 'C:\Users\youkn_m137hhi\AppData\Roaming\Claude\vm_bundles\claudevm.bundle\rootfs.vhdx'

The MSIX package virtualises %APPDATA%\Claude\ to %LOCALAPPDATA%\Packages\Claude_pzs8sxrjxfjjc\LocalCache\Roaming\Claude\, and fs.rename() can't cross that boundary. Both paths are on C: — this is purely an MSIX virtualisation boundary issue, not a real cross-device scenario.

Environment

Windows 11 Pro x64, Version 25H2, Build 26200.7922
Claude Desktop v1.1.6679.0 (MSIX from claude.ai/download)
All virtualisation features confirmed enabled: Hyper-V, Containers, HypervisorPlatform, VirtualMachinePlatform
vmcompute, vmms, hns services all running
HCS DLLs all present (computenetwork.dll, vmcompute.dll, computecore.dll)
cowork-svc.exe signature: Valid
NTFS compression: Disabled
CoworkVMService: Stopped, ExitCode 1066

Workarounds attempted (all failed)

1. File watcher to intercept the download: Built a polling script to copy rootfs.vhdx from %TEMP%\wvm-*\ while downloading. The v1 approach (wait for completion, then copy) failed — temp files are cleaned up too fast. A v2 approach using robocopy to take continuous snapshots during download successfully captured 8.44 GB to the MSIX bundle path at %LOCALAPPDATA%\Packages\Claude_pzs8sxrjxfjjc\LocalCache\Roaming\Claude\vm_bundles\claudevm.bundle\. However, the app then reported rootfs.vhdx origin missing — it found the file but couldn't verify it without download pipeline metadata.

2. Copying to the real %APPDATA%\Claude\ path: PowerShell Copy-Item fails with The specified file could not be encrypted even though cipher confirms the directory is not set to encrypt new files. robocopy /EFSRAW works, but the app still reports rootfs.vhdx origin missing for manually placed files.

3. Junction from %APPDATA%\Claude to the MSIX LocalCache path: Created a junction so the rename target would resolve to the real MSIX path. Result: download hung at 0 bytes — the junction confused the MSIX virtualisation layer. Had to remove it.

4. Disabling encryption on destination: Ran cipher /d /s: on the entire %APPDATA%\Claude tree. No effect on the Copy-Item encryption error.

Key observations

The rootfs.vhdx origin missing message (as opposed to just missing) when manually placing the file suggests the download code writes metadata/checksum sidecars that are checked separately from the file itself. Manually placing the VHDX alone isn't sufficient.
The Copy-Item encryption error on the %APPDATA% path is strange given encryption is disabled — this may be another MSIX virtualisation artefact.
CoworkVMService (exit code 1066) appears to be a downstream failure caused by the missing bundle, not a separate HCS/DLL issue in this case.

Suggested fix

Add an EXDEV fallback in the download code:

function moveFile(src, dest) {
  try {
    fs.renameSync(src, dest);
  } catch (err) {
    if (err.code === 'EXDEV') {
      fs.copyFileSync(src, dest);
      fs.unlinkSync(src);
    } else {
      throw err;
    }
  }
}

Or better yet, write the temp download to a directory within the MSIX-virtualised filesystem rather than %TEMP%, avoiding the boundary entirely.

Idkbythispoint · 4 months ago

Same issue here. Tried working with Claude to fix it user-side but no matter what it seems to be broken. I bought a pro sub for Cowork. Anthropic, pls fix

JuergenEwen · 4 months ago

@allezbath Great deep dive into the EXDEV issue! However, I have some good news and some very bad news for you.

The Good News: Anthropic actually quietly fixed the EXDEV rename bug a few weeks ago (around update v1.1.4328). If you update to the latest version (we are currently on v1.1.7053), the 9GB VM bundle will successfully download, validate, and move into the Roaming folder without throwing the cross-device link error.

The Bad News: The Cowork feature is STILL completely broken for us on Windows 11 Insider (Build 26200), because they immediately ran into the next MSIX sandbox wall.

Once the files are downloaded and the app tries to start the CoworkVMService, it instantly crashes. The UI will still show "VM service not running. The service failed to start."

If you look into the cowork-service.log on the latest versions, you will see exactly why. The service successfully loads the Hyper-V modules (HCS/HCN), but then it dies right here:

Plaintext
[HCS] vmcompute.dll loaded successfully
[HCS] computecore.dll loaded successfully
[HCS] Procs initialized, HCS ready
[HCN] Initialized HCN API from computenetwork.dll
[HCN] EnumerateNetworks result: ["..."]
Service error: signature verification initialization failed: failed to get service executable path: The system cannot find the path specified.
The Actual Current Root Cause:
Anthropic added a security check where the service tries to verify its own digital signature upon startup. Because the app is trapped inside the strict MSIX virtualized filesystem (especially enforced on Insider builds like 26200), standard Win32 APIs fail to resolve the service's own .exe path. The service literally cannot find its own executable to verify itself, panics, and crashes.

You are 100% correct about the core issue being the MSIX virtualisation boundary. Anthropic is trying to force a low-level Hyper-V management service through a highly restrictive Appx container.

Until they either rewrite their signature verification logic to handle virtualized MSIX paths, or finally give up and release a standard .exe/.msi installer for Windows, no amount of file-watcher scripts or junctions will save us. We are currently blocked at the OS execution level.

rockcat · 4 months ago

I have a similar issue, my win11 machine has AppData on E: and couldn't 'rename' from temp on C: to AppData
I put them all on C and then hit a new issue.
The underlying casue us that the isnaller doesn't work and Claude agrees:

_"the underlying problem is that claude should install correctly

09:19You're completely right, and it's a legitimate bug. Claude should handle non-standard AppData locations gracefully — plenty of people redirect AppData to a different drive, especially when C: is a small SSD.
This is a known issue that's been reported multiple times on the GitHub tracker. The best thing you can do to help get it fixed is:

Go to https://github.com/anthropics/claude-code/issues
Search for EXDEV or 0x800701c0 to find the existing reports
Add a comment to one of them with your logs, or file a new issue if your exact situation isn't covered

You can also hit the thumbs down button on any Cowork error message in Claude Desktop to send feedback directly to Anthropic.
In the meantime, the least disruptive workaround is probably just pointing TEMP to C:\Temp permanently — it's a small sacrifice. But you shouldn't have to do any of this, and I'm sorry the experience has been this rough."_

allezbath · 4 months ago

@JuergenEwen. Interesting. Your Good news, doesn't seem to be my good news. I've just updated to 1.1.7053 and retried it again, and I'm still receiving the EXDEV rename bug

2026-03-17 09:43:16 [info] [warm] Fetching VM hash for version 1.1.7053
2026-03-17 09:43:16 [info] [warm] VM hash for version 1.1.7053: fb30784dadb34104626c8cf6d8f90dd47cd393cc
2026-03-17 09:43:16 [info] [warm] VM SHA matches current version, skipping
2026-03-17 09:45:16 [info] [VM] Loading vmClient (TypeScript) module...
2026-03-17 09:45:16 [info] [VM] Module loaded successfully
2026-03-17 09:45:18 [info] [Bundle:status] rootfs.vhdx missing
2026-03-17 09:45:18 [info] [Bundle:status] rootfs.vhdx missing
2026-03-17 09:45:18 [info] [Bundle:status] rootfs.vhdx missing
2026-03-17 09:45:18 [info] [warm] No warm file found for rootfs.vhdx at current version
2026-03-17 09:45:18 [info] [cache] No cached compressed file for rootfs.vhdx
2026-03-17 09:45:18 [info] rootfs.vhdx not found, downloading...
2026-03-17 09:45:18 [info] Downloading rootfs.vhdx...
2026-03-17 09:46:49 [info] rootfs.vhdx.zst checksum validated
2026-03-17 09:46:50 [error] [download] VM download failed: EXDEV: cross-device link not permitted, rename 'C:\Users\YOUKN_~1\AppData\Local\Temp\wvm-282AXW\rootfs.vhdx' -> 'C:\Users\youkn_m137hhi\AppData\Roaming\Claude\vm_bundles\claudevm.bundle\rootfs.vhdx'

But yes it seems that if this bug was fixed, that it still wouldn't result in a working Cowork.

allezbath · 4 months ago

@rockcat - I'm not sure what you mean by this statement "In the meantime, the least disruptive workaround is probably just pointing TEMP to C:\Temp permanently — it's a small sacrifice. But you shouldn't have to do any of this, and I'm sorry the experience has been this rough.". Updating TEMP and TMP to point to something like c:\temp wouldn't work either if my understanding is correct. Did this work for you?

rockcat · 4 months ago

It did seem to help an initial problem in the install script around renaming/moving the downloaded VM image but the end result was still failure - that comment came from Claude BTW

nsengamalay-sapio · 3 months ago

<html>
<body>
<div style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); color: rgb(20, 20, 19); font-family: "Anthropic Serif", Georgia, "Times New Roman", serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div class="standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3 !gap-3.5" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); display: grid; grid-template-columns: repeat(1, minmax(0px, 1fr)); gap: 0.75rem;"><h2 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); font-size: 1.125rem; font-weight: 600; margin: 0.75rem 0px -0.25rem; --tw-text-opacity: 1; color: rgb(20, 20, 19); min-width: 0px; padding-left: 0.5rem;">Still reproducible in v1.1.7464.0 — additional symptoms documented</h2><p class="font-claude-response-body break-words whitespace-normal leading-[1.7]" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); margin: 0px; white-space: normal; overflow-wrap: break-word; line-height: 1.5; font-family: "Anthropic Serif", Georgia, "Times New Roman", serif; font-size: 1rem; font-weight: 400; min-width: 0px; padding-left: 0.5rem;">I can confirm this bug is still present in Claude Desktop<span> </span><strong style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); font-weight: 600;">v1.1.7464.0</strong><span> </span>(MSIX) on Windows, and I wanted to add some additional diagnostic detail that might be useful.</p><h3 class="text-text-100 mt-2 -mb-1 text-base font-bold" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); font-size: 1rem; font-weight: 600; margin: 0.5rem 0px -0.25rem; line-height: 1.5rem; --tw-text-opacity: 1; color: rgb(20, 20, 19); min-width: 0px; padding-left: 0.5rem;">Environment</h3><div class="overflow-x-auto w-full px-2 mb-6" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); margin-bottom: 1.5rem; width: 356px; overflow-x: auto; padding-left: 0.5rem; padding-right: 0.5rem; min-width: 0px;">
Property | Value
-- | --
OS | Windows (domain-joined, Hyper-V enabled)
Claude Desktop version | 1.1.7464.0
Install type | MSIX
VPN | Perimeter 81 (WireGuard-based) installed

</div><h3 class="text-text-100 mt-2 -mb-1 text-base font-bold" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); font-size: 1rem; font-weight: 600; margin: 0.5rem 0px -0.25rem; line-height: 1.5rem; --tw-text-opacity: 1; color: rgb(20, 20, 19); min-width: 0px; padding-left: 0.5rem;">Additional symptoms beyond the EXDEV rename failure</h3><p class="font-claude-response-body break-words whitespace-normal leading-[1.7]" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); margin: 0px; white-space: normal; overflow-wrap: break-word; line-height: 1.5; font-family: "Anthropic Serif", Georgia, "Times New Roman", serif; font-size: 1rem; font-weight: 400; min-width: 0px; padding-left: 0.5rem;">In my case the<span> </span><code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded-[0.4rem] px-1 py-px text-[0.9rem]" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0.5px; border-style: solid; border-color: rgba(31, 30, 29, 0.15); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); font-variant-ligatures: none; font-feature-settings: normal; font-family: "Anthropic Mono", ui-monospace, monospace; font-variation-settings: normal; font-size: 0.9rem; white-space: pre-wrap; border-radius: 0.4rem; background-color: rgba(61, 61, 58, 0.05); padding: 1px 0.25rem; --tw-text-opacity: 1; color: rgb(138, 36, 36);">cowork_vm_node.log</code><span> </span>did not show an explicit<span> </span><code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded-[0.4rem] px-1 py-px text-[0.9rem]" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0.5px; border-style: solid; border-color: rgba(31, 30, 29, 0.15); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); font-variant-ligatures: none; font-feature-settings: normal; font-family: "Anthropic Mono", ui-monospace, monospace; font-variation-settings: normal; font-size: 0.9rem; white-space: pre-wrap; border-radius: 0.4rem; background-color: rgba(61, 61, 58, 0.05); padding: 1px 0.25rem; --tw-text-opacity: 1; color: rgb(138, 36, 36);">EXDEV</code><span> </span>error, but the same underlying path mismatch was visible — the app downloads files to:</p><p class="font-claude-response-body break-words whitespace-normal leading-[1.7]" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); margin: 0px; white-space: normal; overflow-wrap: break-word; line-height: 1.5; font-family: "Anthropic Serif", Georgia, "Times New Roman", serif; font-size: 1rem; font-weight: 400; min-width: 0px; padding-left: 0.5rem;"><code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded-[0.4rem] px-1 py-px text-[0.9rem]" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0.5px; border-style: solid; border-color: rgba(31, 30, 29, 0.15); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); font-variant-ligatures: none; font-feature-settings: normal; font-family: "Anthropic Mono", ui-monospace, monospace; font-variation-settings: normal; font-size: 0.9rem; white-space: pre-wrap; border-radius: 0.4rem; background-color: rgba(61, 61, 58, 0.05); padding: 1px 0.25rem; --tw-text-opacity: 1; color: rgb(138, 36, 36);">C:\Users\<username>\AppData\Roaming\Claude\vm_bundles\claudevm.bundle</code></p><p class="font-claude-response-body break-words whitespace-normal leading-[1.7]" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); margin: 0px; white-space: normal; overflow-wrap: break-word; line-height: 1.5; font-family: "Anthropic Serif", Georgia, "Times New Roman", serif; font-size: 1rem; font-weight: 400; min-width: 0px; padding-left: 0.5rem;">...but the Hyper-V HCS runtime looks for them at:</p><p class="font-claude-response-body break-words whitespace-normal leading-[1.7]" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); margin: 0px; white-space: normal; overflow-wrap: break-word; line-height: 1.5; font-family: "Anthropic Serif", Georgia, "Times New Roman", serif; font-size: 1rem; font-weight: 400; min-width: 0px; padding-left: 0.5rem;"><code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded-[0.4rem] px-1 py-px text-[0.9rem]" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0.5px; border-style: solid; border-color: rgba(31, 30, 29, 0.15); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); font-variant-ligatures: none; font-feature-settings: normal; font-family: "Anthropic Mono", ui-monospace, monospace; font-variation-settings: normal; font-size: 0.9rem; white-space: pre-wrap; border-radius: 0.4rem; background-color: rgba(61, 61, 58, 0.05); padding: 1px 0.25rem; --tw-text-opacity: 1; color: rgb(138, 36, 36);">C:\Users\<username>\AppData\Local\Packages\Claude_pzs8sxrjxfjjc\LocalCache\Roaming\Claude\vm_bundles\claudevm.bundle</code></p><p class="font-claude-response-body break-words whitespace-normal leading-[1.7]" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); margin: 0px; white-space: normal; overflow-wrap: break-word; line-height: 1.5; font-family: "Anthropic Serif", Georgia, "Times New Roman", serif; font-size: 1rem; font-weight: 400; min-width: 0px; padding-left: 0.5rem;">When the VM service attempts to boot, it throws an HCS<span> </span><code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded-[0.4rem] px-1 py-px text-[0.9rem]" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0.5px; border-style: solid; border-color: rgba(31, 30, 29, 0.15); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); font-variant-ligatures: none; font-feature-settings: normal; font-family: "Anthropic Mono", ui-monospace, monospace; font-variation-settings: normal; font-size: 0.9rem; white-space: pre-wrap; border-radius: 0.4rem; background-color: rgba(61, 61, 58, 0.05); padding: 1px 0.25rem; --tw-text-opacity: 1; color: rgb(138, 36, 36);">0x80070005</code><span> </span>Access Denied error on<span> </span><code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded-[0.4rem] px-1 py-px text-[0.9rem]" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0.5px; border-style: solid; border-color: rgba(31, 30, 29, 0.15); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); font-variant-ligatures: none; font-feature-settings: normal; font-family: "Anthropic Mono", ui-monospace, monospace; font-variation-settings: normal; font-size: 0.9rem; white-space: pre-wrap; border-radius: 0.4rem; background-color: rgba(61, 61, 58, 0.05); padding: 1px 0.25rem; --tw-text-opacity: 1; color: rgb(138, 36, 36);">rootfs.vhdx</code><span> </span>because the file simply isn't where HCS expects it:</p><div class="relative group/copy bg-bg-000/50 border-0.5 border-border-400 rounded-lg" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0.5px; border-style: solid; border-color: rgba(31, 30, 29, 0.15); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); position: relative; border-radius: 0.5rem; background-color: rgba(255, 255, 255, 0.5); min-width: 0px;"><div class="sticky opacity-0 group-hover/copy:opacity-100 top-2 py-2 h-12 w-0 float-right" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); position: sticky; top: 0.5rem; float: right; height: 3rem; width: 0px; padding-top: 0.5rem; padding-bottom: 0.5rem; opacity: 0;"><div class="absolute right-0 h-8 px-2 items-center inline-flex z-10" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); position: absolute; right: 0px; z-index: 10; display: inline-flex; height: 2rem; align-items: center; padding-left: 0.5rem; padding-right: 0.5rem;"></div></div><div class="overflow-x-auto" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); overflow-x: auto;"><pre class="code-block__code !my-0 !rounded-lg !text-sm !leading-relaxed p-3.5" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); font-variant-ligatures: none; font-feature-settings: normal; font-family: "Anthropic Mono", ui-monospace, monospace; font-variation-settings: normal; font-size: 0.875rem !important; margin-top: 0px !important; margin-right: 0px; margin-bottom: 0px !important; margin-left: 0px; border-radius: 0.5rem !important; padding: 0.875rem; line-height: 1.625 !important; color: rgb(20, 24, 31); background: transparent;"><code style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); font-variant-ligatures: none; font-feature-settings: normal; font-family: "Anthropic Mono", ui-monospace, monospace; font-variation-settings: normal; font-size: 1em; color: rgb(20, 24, 31); background: transparent; white-space: pre-wrap;"><span style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0);"><span style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0);">[error] [VM:start] VM boot failed: HCS operation failed: failed to start VM:
</span></span><span style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0);">HcsWaitForOperationResult failed with HRESULT 0x80070005:
</span><span style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0);">"Account does not have permission to open attachment
</span><span style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0);">'...\LocalCache\Roaming\Claude\vm_bundles\claudevm.bundle\rootfs.vhdx (Lun 0)'.
</span><span style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0);">Error: 'Access is denied.' (0x80070005)"</span></code></pre></div></div><p class="font-claude-response-body break-words whitespace-normal leading-[1.7]" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); margin: 0px; white-space: normal; overflow-wrap: break-word; line-height: 1.5; font-family: "Anthropic Serif", Georgia, "Times New Roman", serif; font-size: 1rem; font-weight: 400; min-width: 0px; padding-left: 0.5rem;">The infinite re-download loop described in this issue is also present —<span> </span><code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded-[0.4rem] px-1 py-px text-[0.9rem]" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0.5px; border-style: solid; border-color: rgba(31, 30, 29, 0.15); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); font-variant-ligatures: none; font-feature-settings: normal; font-family: "Anthropic Mono", ui-monospace, monospace; font-variation-settings: normal; font-size: 0.9rem; white-space: pre-wrap; border-radius: 0.4rem; background-color: rgba(61, 61, 58, 0.05); padding: 1px 0.25rem; --tw-text-opacity: 1; color: rgb(138, 36, 36);">rootfs.vhdx</code><span> </span>goes missing after every failed attempt and Claude re-downloads it each time.</p><h3 class="text-text-100 mt-2 -mb-1 text-base font-bold" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); font-size: 1rem; font-weight: 600; margin: 0.5rem 0px -0.25rem; line-height: 1.5rem; --tw-text-opacity: 1; color: rgb(20, 20, 19); min-width: 0px; padding-left: 0.5rem;">Troubleshooting already attempted (all unsuccessful)</h3><ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); list-style: disc; margin: 0px 0px 0.75rem; padding: 0px 0px 0px 2rem; display: flex; flex-direction: column; gap: 0.25rem; min-width: 0px;"><li class="whitespace-normal break-words pl-2" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); white-space: normal; overflow-wrap: break-word; padding-left: 0.5rem;">Clear cache and restart via Help → Troubleshooting</li><li class="whitespace-normal break-words pl-2" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); white-space: normal; overflow-wrap: break-word; padding-left: 0.5rem;">Manually deleted VM bundle at both paths and allowed re-download</li><li class="whitespace-normal break-words pl-2" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); white-space: normal; overflow-wrap: break-word; padding-left: 0.5rem;">Manually granted<span> </span><code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded-[0.4rem] px-1 py-px text-[0.9rem]" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0.5px; border-style: solid; border-color: rgba(31, 30, 29, 0.15); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); font-variant-ligatures: none; font-feature-settings: normal; font-family: "Anthropic Mono", ui-monospace, monospace; font-variation-settings: normal; font-size: 0.9rem; white-space: pre-wrap; border-radius: 0.4rem; background-color: rgba(61, 61, 58, 0.05); padding: 1px 0.25rem; --tw-text-opacity: 1; color: rgb(138, 36, 36);">FullControl</code><span> </span>to<span> </span><code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded-[0.4rem] px-1 py-px text-[0.9rem]" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0.5px; border-style: solid; border-color: rgba(31, 30, 29, 0.15); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); font-variant-ligatures: none; font-feature-settings: normal; font-family: "Anthropic Mono", ui-monospace, monospace; font-variation-settings: normal; font-size: 0.9rem; white-space: pre-wrap; border-radius: 0.4rem; background-color: rgba(61, 61, 58, 0.05); padding: 1px 0.25rem; --tw-text-opacity: 1; color: rgb(138, 36, 36);">NT VIRTUAL MACHINE\Virtual Machines</code><span> </span>and<span> </span><code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded-[0.4rem] px-1 py-px text-[0.9rem]" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0.5px; border-style: solid; border-color: rgba(31, 30, 29, 0.15); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); font-variant-ligatures: none; font-feature-settings: normal; font-family: "Anthropic Mono", ui-monospace, monospace; font-variation-settings: normal; font-size: 0.9rem; white-space: pre-wrap; border-radius: 0.4rem; background-color: rgba(61, 61, 58, 0.05); padding: 1px 0.25rem; --tw-text-opacity: 1; color: rgb(138, 36, 36);">SYSTEM</code><span> </span>on the vm_bundles folder and all VHDX files via PowerShell<span> </span><code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded-[0.4rem] px-1 py-px text-[0.9rem]" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0.5px; border-style: solid; border-color: rgba(31, 30, 29, 0.15); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); font-variant-ligatures: none; font-feature-settings: normal; font-family: "Anthropic Mono", ui-monospace, monospace; font-variation-settings: normal; font-size: 0.9rem; white-space: pre-wrap; border-radius: 0.4rem; background-color: rgba(61, 61, 58, 0.05); padding: 1px 0.25rem; --tw-text-opacity: 1; color: rgb(138, 36, 36);">Set-Acl</code><span> </span>— permissions confirmed correct but service still crashes</li><li class="whitespace-normal break-words pl-2" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); white-space: normal; overflow-wrap: break-word; padding-left: 0.5rem;">Manually copied<span> </span><code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded-[0.4rem] px-1 py-px text-[0.9rem]" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0.5px; border-style: solid; border-color: rgba(31, 30, 29, 0.15); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); font-variant-ligatures: none; font-feature-settings: normal; font-family: "Anthropic Mono", ui-monospace, monospace; font-variation-settings: normal; font-size: 0.9rem; white-space: pre-wrap; border-radius: 0.4rem; background-color: rgba(61, 61, 58, 0.05); padding: 1px 0.25rem; --tw-text-opacity: 1; color: rgb(138, 36, 36);">smol-bin.x64.vhdx</code><span> </span>from the app install directory to the bundle folder</li><li class="whitespace-normal break-words pl-2" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); white-space: normal; overflow-wrap: break-word; padding-left: 0.5rem;">Disconnected VPN</li></ul><p class="font-claude-response-body break-words whitespace-normal leading-[1.7]" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); margin: 0px; white-space: normal; overflow-wrap: break-word; line-height: 1.5; font-family: "Anthropic Serif", Georgia, "Times New Roman", serif; font-size: 1rem; font-weight: 400; min-width: 0px; padding-left: 0.5rem;">None of these resolve the issue since the root cause is the path mismatch from the MSIX rename failure, not a permissions problem.</p><h3 class="text-text-100 mt-2 -mb-1 text-base font-bold" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); font-size: 1rem; font-weight: 600; margin: 0.5rem 0px -0.25rem; line-height: 1.5rem; --tw-text-opacity: 1; color: rgb(20, 20, 19); min-width: 0px; padding-left: 0.5rem;">Request</h3><p class="font-claude-response-body break-words whitespace-normal leading-[1.7]" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(31, 30, 29); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); margin: 0px; white-space: normal; overflow-wrap: break-word; line-height: 1.5; font-family: "Anthropic Serif", Georgia, "Times New Roman", serif; font-size: 1rem; font-weight: 400; min-width: 0px; padding-left: 0.5rem;">As noted in this issue, the fix is to implement a<span> </span><code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded-[0.4rem] px-1 py-px text-[0.9rem]" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0.5px; border-style: solid; border-color: rgba(31, 30, 29, 0.15); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); font-variant-ligatures: none; font-feature-settings: normal; font-family: "Anthropic Mono", ui-monospace, monospace; font-variation-settings: normal; font-size: 0.9rem; white-space: pre-wrap; border-radius: 0.4rem; background-color: rgba(61, 61, 58, 0.05); padding: 1px 0.25rem; --tw-text-opacity: 1; color: rgb(138, 36, 36);">copyFile()</code><span> </span>+<span> </span><code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded-[0.4rem] px-1 py-px text-[0.9rem]" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0.5px; border-style: solid; border-color: rgba(31, 30, 29, 0.15); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); font-variant-ligatures: none; font-feature-settings: normal; font-family: "Anthropic Mono", ui-monospace, monospace; font-variation-settings: normal; font-size: 0.9rem; white-space: pre-wrap; border-radius: 0.4rem; background-color: rgba(61, 61, 58, 0.05); padding: 1px 0.25rem; --tw-text-opacity: 1; color: rgb(138, 36, 36);">unlink()</code><span> </span>fallback whenever<span> </span><code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded-[0.4rem] px-1 py-px text-[0.9rem]" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0.5px; border-style: solid; border-color: rgba(31, 30, 29, 0.15); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); font-variant-ligatures: none; font-feature-settings: normal; font-family: "Anthropic Mono", ui-monospace, monospace; font-variation-settings: normal; font-size: 0.9rem; white-space: pre-wrap; border-radius: 0.4rem; background-color: rgba(61, 61, 58, 0.05); padding: 1px 0.25rem; --tw-text-opacity: 1; color: rgb(138, 36, 36);">fs.rename()</code><span> </span>throws<span> </span><code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded-[0.4rem] px-1 py-px text-[0.9rem]" style="text-rendering: optimizelegibility; box-sizing: border-box; border-width: 0.5px; border-style: solid; border-color: rgba(31, 30, 29, 0.15); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: hsl(210 70.9% 51.6% / 1); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; outline-color: rgb(44, 132, 219); scrollbar-width: thin; scrollbar-color: rgba(31, 30, 29, 0.35) rgba(0, 0, 0, 0); font-variant-ligatures: none; font-feature-settings: normal; font-family: "Anthropic Mono", ui-monospace, monospace; font-variation-settings: normal; font-size: 0.9rem; white-space: pre-wrap; border-radius: 0.4rem; background-color: rgba(61, 61, 58, 0.05); padding: 1px 0.25rem; --tw-text-opacity: 1; color: rgb(138, 36, 36);">EXDEV</code>. Given this is still broken across at least 3 major versions (v1.1.4010 → v1.1.7464.0), would it be possible to get a status update on whether a fix is planned?</p></div></div><br class="Apple-interchange-newline">
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ESizeLG · 3 months ago

+1 — EXDEV still present on Windows 10 Home (MSIX)

Environment

OS: Windows 10 Home (Build 26200)
- Claude Desktop: MSIX install (Microsoft Store)
- - Hyper-V: Manually installed via DISM on Home edition, fully functional
- - - vmcompute: Running
- - - - vmms: Running / Automatic
- - - - - hypervisorlaunchtype: Auto
- - - - - - TEMP: C:\Users\rescue\AppData\Local\Temp (same C: drive as AppData\Roaming)

Error

EXDEV: cross-device link not permitted, rename
'C:\Users\rescue\AppData\Local\Temp\wvm-XXXXXX\rootfs.vhdx'
-> 'C:\Users\rescue\AppData\Roaming\Claude\vm_bundles\claudevm.bundle\rootfs.vhdx'

Workarounds attempted (all failed)

Reinstalling workspace via the UI button
2. Redirecting TEMP/TMP user env vars to AppData\Roaming\Claude\temp — EXDEV still occurs even within the same Roaming tree
3. NTFS junction from vm_bundles\claudevm.bundle to %TEMP%\claudevm_bundle — then got "VM service not running" instead
4. Deleting vm_bundles, clearing all temp files, and retrying — downloads again but rename always fails
5. Full uninstall and reinstall of Claude Desktop

Notes

Both source and destination are on the same physical C: drive, same NTFS volume
- No reparse points, no symlinks on AppData paths (verified via fsutil reparsepoint query)
- - The EXDEV error reproduces 100% of the time on every retry
- - - Hyper-V services are confirmed working — the only blocker is the rename failure

Cowork is completely unusable. Please implement a copyFile() + unlink() fallback when EXDEV is caught.

Stulloz · 3 months ago

Additional trigger identified: CldFlt (Windows Cloud Files API filter driver), installed by Dropbox, causes the identical EXDEV error independently of MSIX sandbox boundaries. Confirmed by disabling CldFlt — error resolves. Re-enabling — error returns. The copyFile() + unlink() fix proposed here would resolve both the MSIX and CldFlt cases simultaneously. Full details in #38457

AFelipeAntunes · 3 months ago

Additional repro: Windows 11 with MSIX installed on D: drive, AppData on D: via WpSystem

Environment:

Windows 11
Claude Desktop v1.1.8359.0 (MSIX)
Claude installed on D: drive (Windows configured to save apps to D:)
AppData virtualized to D:\WpSystem\S-1-5-21-...\AppData\ by MSIX
C: drive free space: ~9-16 GB

Root cause confirmed:
The MSIX package virtualizes AppData\Roaming\Claude to D:\WpSystem\...\AppData\Roaming\Claude, while %TEMP% remains on C:. The fs.rename() call to move rootfs.vhdx from C:\Users\...\AppData\Local\Temp\wvm-*\ to AppData\Roaming\Claude\vm_bundles\ crosses physical devices at the kernel level, causing EXDEV.

What I tried (none worked):

Setting --user-data-dir to D:\ClaudeData → vm_bundles path is hardcoded, ignores the flag
Redirecting %TEMP% to D: via environment variables → EXDEV persists due to MSIX reparse points
Creating a junction from C:\...\Temp → D:\WpSystem\...\Temp in Safe Mode → Windows kernel still sees them as separate volumes
Moving the app via Settings → Apps → Move → blocked with error 0x80073cf6
Changing default install drive to C: before reinstalling → MSIX still installs to D:\WpSystem

Side effect:
Each failed Cowork attempt downloads the full rootfs.vhdx (~10 GB) and leaves it in %TEMP%, consuming disk space without cleanup. Users can lose 10–20 GB across multiple attempts.

Proposed fix:
Replace fs.rename() with a cross-device safe approach (fs.copyFile() + fs.unlink()) when moving the VHDX from Temp to vm_bundles. This is a one-line fix that would resolve the issue for all Windows users with non-standard drive configurations.

This affects any Windows user who has configured apps to install on a secondary drive, which is a common setup for users with small C: SSDs.

Byteskating · 3 months ago

Same issue here. Windows 11 Build 26200, Claude Desktop v1.1.9669 (MSIX). EXDEV error on every Cowork launch. Tried all workarounds: TEMP variable changes, CldFlt disable, clean reinstall, manual file copy — none work. Also experiencing CoworkVMService "signature verification initialization failed" after bypassing EXDEV. Cowork is completely unusable.

LozadAPP · 3 months ago

I had both of these bugs on the same setup — Windows 11 Pro 25H2 Build 26200. Managed to fix both without any hacks or copying executables around.

Bug 1 fix — signature verification failed:

Updated Windows to the latest patch (KB5086672, build 26200.8117) and activated my Windows license. After that the service started normally:

[Server] Signature verification initialized [Server] Client signature verified Service ready.

No need to copy cowork-svc.exe outside WindowsApps.

Bug 2 fix — EXDEV cross-device link:

Everyone here is focusing on TEMP vs AppData being on different drives, but there's another cause nobody has mentioned. Check your Settings > System > Storage > Advanced storage settings > Where new content is saved. If "New apps will save to" is set to any drive other than C:\, Windows creates symlinks inside the MSIX package folder:

AppData -> D:\WpSystem\...\Claude_pzs8sxrjxfjjc\AppData\
TempState -> D:\WpSystem\...\Claude_pzs8sxrjxfjjc\TempState\

So even though the paths look like C:\, the data goes through D:\ internally. That's why rename fails — it's actually cross-device.

How to check:

Get-ChildItem "$env:LOCALAPPDATA\Packages\Claude_pzs8sxrjxfjjc" | Format-Table Name, Attributes, Target

If you see symlinks to D:\WpSystem\ → that's it.

Fix:

Change app storage to C:\ in Windows settings
Uninstall Claude
Clean everything:

Remove-Item "$env:APPDATA\Claude" -Recurse -Force
Remove-Item "$env:LOCALAPPDATA\Claude" -Recurse -Force
Remove-Item "C:\ProgramData\Claude" -Recurse -Force
Remove-Item "$env:LOCALAPPDATA\Packages\Claude_pzs8sxrjxfjjc" -Recurse -Force
Remove-Item "D:\WpSystem\*\AppData\Local\Packages\Claude_pzs8sxrjxfjjc" -Recurse -Force

Reinstall Claude Desktop as Administrator

After this, Cowork installed and runs fine. The package folders are real directories on C:\ instead of symlinks.

Tip: If you have Claude Code in VS Code or terminal, you can ask it to diagnose your system — that's actually how I found the symlinks to D:\. It can run PowerShell commands and check for residual files across drives.
---
📌 Full diagnostic tool and step-by-step guide: https://github.com/LozadAPP/claude-cowork-windows-fix

JuergenEwen · 3 months ago

@LozadAPP
YOU ARE AN ABSOLUTE LEGEND! THIS IS THE FIX! 🚀

I can confirm with 100% certainty that your Step 2 (The EXDEV / Symlink issue) was the exact root cause for my signature verification crash as well.

I ran the PowerShell command, and sure enough, my AppData, LocalCache, and TempState were all ReparsePoints pointing to D:\WpSystem\....

Because my Windows settings had "Save new apps to" set to my D: drive, the MSIX sandbox was completely broken. The CoworkVMService couldn't resolve its own .exe path to verify its signature because of these hidden symlinks.

I followed your exact steps:

Changed "Where new content is saved" back to C: in Windows Storage settings.
Uninstalled Claude.
Nuked all the leftover folders in %APPDATA%, %LOCALAPPDATA%, and the D:\WpSystem\... directory.
Reinstalled Claude (v1.2.234).

And BAM! The Cowork VM downloaded, the service started instantly without the signature error, and it is finally working!

@anthropics-team: Please document this! If a user has their Windows Apps configured to install on a secondary drive, your MSIX container completely breaks when trying to run the CoworkVMService or renaming the VHDX.

Thank you so much for this incredible debugging work!

LozadAPP · 3 months ago

Thanks! Great to know the storage location also fixes the signature error — I wasn't 100% sure about that. Two problems, one fix.

I already submitted a documentation request to Anthropic with the full guide: #43756

Hopefully they add it to the official troubleshooting docs soon. You're welcome, glad I could help! 🙌

MarshallOfSound · 3 months ago

Thanks for the info folks, can y'all confirm if you happen to have devdrive enabled? (ReFS)

JuergenEwen · 3 months ago

@MarshallOfSound That is a brilliant thought regarding DevDrives and ReFS, but I just checked my system and can rule that out as the sole cause!

While I do have a DevDrive (ReFS) set up on F:, my D: drive – which Windows used for the WpSystem AppData routing – is just a completely standard NTFS drive.

This actually makes the bug even more severe: The Claude MSIX container (specifically the CoworkVMService signature check and the EXDEV download fallback) completely breaks on standard NTFS cross-drive ReparsePoints.

It seems the sandbox virtualization simply cannot handle its own paths being symlinked to any secondary physical drive, regardless of the underlying file system. Any user who has "Save new apps to" set to a secondary gaming/storage drive will run into this exact crash.

Thanks again for filing the documentation request (#43756)! This is a massive architectural blind spot on Anthropic's end.

LozadAPP · 3 months ago

@MarshallOfSound No Dev Drive. Both C: and D: have been NTFS the whole time, before and after the fix.

LozadAPP · 3 months ago

@JuergenEwen Thanks for confirming and for the detailed technical breakdown! I'll keep an eye on this and happy to help with anything else that's needed.

ubidev · 3 months ago

Thanks for the info folks, can y'all confirm if you happen to have devdrive enabled? (ReFS)

I have the EXDEV bug and use ReFS :( Is there any hope?

MarshallOfSound · 3 months ago

My understanding is that the EXDEV bug should be fixed on the latest release - v1.569.0. (He says as the one who fixed it)

If you're still seeing EXDEV on that version please drop the relevant part of your logs here.

The signature thing has a fix staged for the next release of Claude Desktop, likely Monday.

MarshallOfSound · 3 months ago

Signature issue should be fixed in 1.1062.0 released this morning. Still investigating / would like for information on whether the EXDEV issue is fixed.

Byteskating · 3 months ago

Hi Samuel,

Thanks for the update. I can confirm that the issue is now fixed on my end.

Best regards,

Ben.J

On Wed, Apr 8, 2026 at 2:53 AM Samuel Attard @.***>
wrote:

MarshallOfSound left a comment (anthropics/claude-code#27897) <https://github.com/anthropics/claude-code/issues/27897#issuecomment-4201460527> Signature issue should be fixed in 1.1062.0 released this morning. Still investigating / would like for information on whether the EXDEV issue is fixed. — Reply to this email directly, view it on GitHub <https://github.com/anthropics/claude-code/issues/27897#issuecomment-4201460527>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BHLCM3HD54FMIZLIESIGGY34UVFC3AVCNFSM6AAAAACV4Y6EXKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHM2DEMBRGQ3DANJSG4> . You are receiving this because you commented.Message ID: @.***>

RDavis3000 · 1 month ago

Additional trigger worth flagging: Windows Information Protection (WIP / EnterpriseDataProtection) on Entra‑registered / Intune‑managed devices. I think this raises the priority of the copyFile+unlink fix, because it hits an entire class of corporate users and has no per‑user workaround.
On an affected machine the failing rename is within a single folder on one volume — not the %TEMP%→%APPDATA% MSIX case from the OP:

[VM:start] Startup failed: Error: EXDEV: cross-device link not permitted, rename

'C:\Users\<user>\AppData\Roaming\Claude\vm_bundles\claudevm.bundle\.wvm-tmp-XXXXXX\rootfs.vhdx'
-> 'C:\Users\<user>\AppData\Roaming\Claude\vm_bundles\claudevm.bundle\rootfs.vhdx'
at async Object.rename (node:internal/fs/promises:785:10)
errno: -4037, code: 'EXDEV', syscall: 'rename'
Both paths are on C:, same directory, and fsutil reparsepoint query is clean for the whole chain — so "cross‑device" here is not about volumes. It's an encryption‑state boundary: %APPDATA%\Roaming\Claude carries FILE_ATTRIBUTE_ENCRYPTED, applied by WIP, not classic user‑EFS.
Evidence it's managed (WIP) encryption rather than user‑EFS:

dsregcmd /status → WorkplaceJoined: YES; HKLM\SOFTWARE\Microsoft\EnterpriseDataProtection\Policies is present (App‑Protection policy from the org tenant).
The folder reports encrypted via the FS attribute and cipher, but Explorer's "Encrypt contents to secure data" checkbox is unchecked (managed, not user‑EFS).
cipher /c on a file → "Key information cannot be retrieved. Access is denied." (encrypted to the enterprise key, not the user's cert).
Selective to managed apps: …\Roaming\Claude and …\Roaming\Microsoft are protected; …\Roaming\Code, …\npm, Chrome, Local\Packages, and Local\Temp are all plaintext.

Environment: Claude Desktop MSIX Claude_1.11187.4.0…, Cowork VM service cowork-svc.exe (LocalSystem, Session 0), Windows 11 26200.8457.