[BUG] VM reports hardware_virt+gisabled after auto=update to v1.1.3918 --- was working fine on v1.1.3830
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Title: [BUG] VM reports hardware_virt_disabled after auto-update to v1.1.3918 — was working on v1.1.3830
Preflight Checklist
I have searched existing issues and this hasn't been reported yet
This is a single bug report
I am using the latest version of Claude Desktop
What's Wrong?
After the Claude desktop app auto-updated from v1.1.3830 to v1.1.3918 on Feb 20, 2026, the VM (yukonSilver) stopped starting entirely. It reports hardware_virt_disabled even though hardware virtualization is enabled and the VM was running perfectly on the prior version just hours before.
The VM successfully started multiple times on v1.1.3830 (last success at 6:07 PM on Feb 20). The app auto-updated to v1.1.3918 at 10:48 PM. From the first launch on the new version at 11:12 PM onward, every VM start attempt logs [startVM] VM not supported (win32/x64), skipping. No system, BIOS, or Hyper-V changes were made between the working and broken states.
Hyper-V virtual switches (Default Switch and cowork-vm-vnet) remain active on the system, confirming virtualization is still enabled at the OS and hardware level.
Environment
Windows 11 Pro 25H2 (Build 26200)
Intel i7-1360P (16 cores, VT-x enabled)
15.69 GB RAM
Claude Desktop v1.1.3918 (MSIX from Microsoft Store)
VM SDK v2.1.49
Steps to Reproduce
Have a working Claude Desktop VM on v1.1.3830
Allow auto-update to v1.1.3918
Attempt any Cowork/VM task — VM refuses to start
Expected Behavior
VM should start as it did on v1.1.3830.
Attachments
PDF report with full log analysis and timeline (attached)
Original Claude log bundle ZIP (attached)
Related: #25914 (similar HCS/VM failure on same Windows build 26200)
What Should Happen?
it Should work after Claude does its auto update to the next version
Error Messages/Logs
iy is in zip files
Steps to Reproduce
none it was auto update then on next boot failed
Claude Model
Opus
Is this a regression?
Yes, this worked in a previous version
Last Working Version
v1.1.3918
Claude Code Version
v1.1.3918
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Windows Terminal
Additional Information
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