[BUG] Analytics dashboard missing Claude Code usage data for organization

Resolved 💬 3 comments Opened Feb 19, 2026 by dongsoolee-gn Closed Mar 19, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Bug Description
In our Claude organizational management, I would like to monitor the individual usage of Claude Code among our team members. However, the Analytics dashboard currently only displays data for claude.ai.
I am the Owner of the project, and our organization name is Genesisnest. I have already enabled "Claude Code Analysis" in the Admin Settings.Despite this, the "Claude Code" category does not appear in the Analytics section (as seen in the second image). Clauade Support AI give me many advice, For Example, First, please verify that all team members who should be using Claude Code have updated to version 2.0.28 or later, as this is the first version that supports analytics reporting.[1] You can have them run claude update to ensure they're on the latest version.

If team members are already on the correct version, please confirm that they have actually started using Claude Code, as metrics only appear once there's actual usage data to report. The analytics system processes data once daily, so if usage just began, you may need to wait up to 24 hours for the data to populate. But it doesn't work. i think that only my organization(Genesisnest) do not work.

in MacOS, it is same.

<img width="1882" height="1622" alt="Image" src="https://github.com/user-attachments/assets/a4262ce9-8859-4ab0-899e-768d1bb84f1c" />
<img width="1822" height="1532" alt="Image" src="https://github.com/user-attachments/assets/fa1a2710-24a0-4910-8e05-c12b49c57c68" />

What Should Happen?

Claude Code is not appearing on the analysis dashboard

Error Messages/Logs

Claude Code is not appearing on the analysis dashboard

Steps to Reproduce

Select 'Analysis' from the User Menu as an Organization Owner.

Claude Model

Opus

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

2.1.47(Claude code)

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Windows Terminal

Additional Information

_No response_

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