I get an error that I need to login to claude.ai and accept...

Resolved 💬 4 comments Opened Feb 3, 2026 by klamse Closed Mar 4, 2026

Bug Description
I get an error that I need to login to claude.ai and accept the Terms and Privacy Policy. When I go there I don't get a login. It just sends me through a welcome process and I never make it to place that I recongize that I'm logged in to? I don't see how to accept the Terms either.

Environment Info

  • Platform: darwin
  • Terminal: ghostty
  • Version: 2.1.29
  • Feedback ID: 07e216ce-de2e-412e-bd10-e6bcd2d1b92a

Errors

[{"error":"Error: NON-FATAL: Lock acquisition failed for /Users/kevinlamse/.local/share/claude/versions/2.1.29 (expected in multi-process scenarios)\n    at BUR (/$bunfs/root/claude:3589:2098)\n    at SPA (/$bunfs/root/claude:3589:1209)\n    at processTicksAndRejections (native:7:39)","timestamp":"2026-02-03T16:47:35.189Z"},{"error":"Error: Failed to delete keychain entry\n    at ol9 (/$bunfs/root/claude:187:10369)\n    at async Hi9 (/$bunfs/root/claude:188:592)\n    at async $i9 (/$bunfs/root/claude:188:496)\n    at async kKA (/$bunfs/root/claude:1733:25443)\n    at async startOAuthFlow (/$bunfs/root/claude:1733:26974)\n    at processTicksAndRejections (native:7:39)","timestamp":"2026-02-03T16:48:32.376Z"},{"error":"Error: 400 {\"type\":\"error\",\"error\":{\"type\":\"invalid_request_error\",\"message\":\"We've updated our Consumer Terms and Privacy Policy. You'll need to accept them in claude.ai with the email in /status to continue.\"},\"request_id\":\"req_011CXmUm3YwdBrpPDgkhMmjq\"}\n    at generate (/$bunfs/root/claude:343:8698)\n    at makeRequest (/$bunfs/root/claude:360:5435)\n    at processTicksAndRejections (native:7:39)","timestamp":"2026-02-03T16:49:54.521Z"},{"error":"Error: 400 {\"type\":\"error\",\"error\":{\"type\":\"invalid_request_error\",\"message\":\"We've updated our Consumer Terms and Privacy Policy. You'll need to accept them in claude.ai with the email in /status to continue.\"},\"request_id\":\"req_011CXmUwVj5FmL3AHfjKqhYB\"}\n    at generate (/$bunfs/root/claude:343:8698)\n    at makeRequest (/$bunfs/root/claude:360:5435)\n    at processTicksAndRejections (native:7:39)","timestamp":"2026-02-03T16:52:16.292Z"},{"error":"Error: 400 {\"type\":\"error\",\"error\":{\"type\":\"invalid_request_error\",\"message\":\"We've updated our Consumer Terms and Privacy Policy. You'll need to accept them in claude.ai with the email in /status to continue.\"},\"request_id\":\"req_011CXmV7Ec1ZtUAuRvW1jRn5\"}\n    at generate (/$bunfs/root/claude:343:8698)\n    at makeRequest (/$bunfs/root/claude:360:5435)\n    at processTicksAndRejections (native:7:39)","timestamp":"2026-02-03T16:54:28.409Z"},{"error":"SyntaxError: JSON Parse error: Unexpected identifier \"API\"\n    at <parse> (:0)\n    at parse (unknown)\n    at <anonymous> (/$bunfs/root/claude:69:855)\n    at A (/$bunfs/root/claude:11:7244)\n    at MW_ (/$bunfs/root/claude:763:91355)\n    at processTicksAndRejections (native:7:39)","timestamp":"2026-02-03T16:54:28.410Z"},{"error":"Error: 400 {\"type\":\"error\",\"error\":{\"type\":\"invalid_request_error\",\"message\":\"We've updated our Consumer Terms and Privacy Policy. You'll need to accept them in claude.ai with the email in /status to continue.\"},\"request_id\":\"req_011CXmV7FWqKEj3sK3qh27cV\"}\n    at generate (/$bunfs/root/claude:343:8698)\n    at makeRequest (/$bunfs/root/claude:360:5435)\n    at processTicksAndRejections (native:7:39)","timestamp":"2026-02-03T16:54:28.643Z"},{"error":"Error: 400 {\"type\":\"error\",\"error\":{\"type\":\"invalid_request_error\",\"message\":\"We've updated our Consumer Terms and Privacy Policy. You'll need to accept them in claude.ai with the email in /status to continue.\"},\"request_id\":\"req_011CXmVYqF3sikyAneS7QpQW\"}\n    at generate (/$bunfs/root/claude:343:8698)\n    at makeRequest (/$bunfs/root/claude:360:5435)\n    at processTicksAndRejections (native:7:39)","timestamp":"2026-02-03T17:00:15.704Z"}]

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