API Authentication Failure Preventing Claude Code Access for MAX Subscription User

Resolved 💬 2 comments Opened Jun 18, 2025 by vjaysl Closed Nov 30, 2025

Bug Description
Despite having the MAX subscription, I haeve been facing the API Error persistently over the last couple of days. Checked the Anthropic status page for any such issues globally - the page mentions that the issue has been addressed. However, I have been facing the API Errors still - not able use Claude Code at all in any sense possible.

Environment Info

  • Platform: darwin
  • Terminal: Apple_Terminal
  • Version: 1.0.27
  • Feedback ID: adf8e2ae-fa55-42d2-9530-8262b5851544

Errors

[{"error":"Error: Command failed: security find-generic-password -a $USER -w -s \"Claude Code\"\nsecurity: SecKeychainSearchCopyNext: The specified item could not be found in the keychain.\n\n    at genericNodeError (node:internal/errors:983:15)\n    at wrappedFn (node:internal/errors:537:14)\n    at checkExecSyncError (node:child_process:892:11)\n    at execSync (node:child_process:964:15)\n    at wZ (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:659:3921)\n    at file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:582:9014\n    at Q (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:526:17199)\n    at QX (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:582:8160)\n    at $S (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:582:7241)\n    at L9 (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:582:11408)","timestamp":"2025-06-18T02:30:50.724Z"}]

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