[BUG] Claude.exe freezes and then exits. Claude.exe is unusable
Resolved 💬 3 comments Opened Jan 14, 2026 by gattimassimo Closed Jan 15, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Claude.exe was installed and working great on my machine. Yesterday I started to experience this issue which persists even after uninstall/install.
If I launch Claude in powershell the welcome message shows up, I can control the keyboard for like 1-2 seconds, then it freezes and exits.
Where can I find logs to debug this further?
(I tried to run claude in cmd terminal and it doesn't display anything and just quits after a while.)
What Should Happen?
Claude.exe should not freeze.
Error Messages/Logs
PS C:\source> claude
Welcome to Claude Code v2.1.7
…………………………………………………………………………………………………………………………………………………………
* █████▓▓░
* ███▓░ ░░
░░░░░░ ███▓░
░░░ ░░░░░░░░░░ ███▓░
░░░░░░░░░░░░░░░░░░░ * ██▓░░ ▓
░▓▓███▓▓░
* ░░░░
░░░░░░░░
░░░░░░░░░░░░░░░░
█████████ *
██▄█████▄██ *
█████████ *
…………………█ █ █ █………………………………………………………………………………………………………………
Let's get started.
Choose the text style that looks best with your terminal
To change this later, run /theme
1. Dark mode √
> 2. Light mode
3. Dark mode (colorblind-friendly)
4. Light mode (colorblind-friendly)
5. Dark mode (ANSI colors only)
6. Light mode (ANSI colors only)
╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌
1 function greet() {
2 - console.log("Hello, World!");
2 + console.log("Hello, Claude!");
3 }
╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌
Syntax theme: GitHub (ctrl+t to disable)
PS C:\source>
Steps to Reproduce
Open Powershell
type Claude
Enter
Claude Model
Opus
Is this a regression?
Yes, this worked in a previous version
Last Working Version
not sure.
Claude Code Version
2.1.7
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
I will need some guidance around where I can find relevant log files for the claude executable.
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