[BUG] Claude.exe freezes and then exits. Claude.exe is unusable

Resolved 💬 3 comments Opened Jan 14, 2026 by gattimassimo Closed Jan 15, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Claude.exe was installed and working great on my machine. Yesterday I started to experience this issue which persists even after uninstall/install.

If I launch Claude in powershell the welcome message shows up, I can control the keyboard for like 1-2 seconds, then it freezes and exits.

Where can I find logs to debug this further?

(I tried to run claude in cmd terminal and it doesn't display anything and just quits after a while.)

What Should Happen?

Claude.exe should not freeze.

Error Messages/Logs

PS C:\source> claude
Welcome to Claude Code v2.1.7
…………………………………………………………………………………………………………………………………………………………

     *                                       █████▓▓░
                                 *         ███▓░     ░░
            ░░░░░░                        ███▓░
    ░░░   ░░░░░░░░░░                      ███▓░
   ░░░░░░░░░░░░░░░░░░░    *                ██▓░░      ▓
                                             ░▓▓███▓▓░
 *                                 ░░░░
                                 ░░░░░░░░
                               ░░░░░░░░░░░░░░░░
       █████████                                        *
      ██▄█████▄██                        *
       █████████      *
…………………█ █   █ █………………………………………………………………………………………………………………

 Let's get started.

 Choose the text style that looks best with your terminal
 To change this later, run /theme

   1. Dark mode √
 > 2. Light mode
   3. Dark mode (colorblind-friendly)
   4. Light mode (colorblind-friendly)
   5. Dark mode (ANSI colors only)
   6. Light mode (ANSI colors only)

╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌
 1  function greet() {
 2 -  console.log("Hello, World!");
 2 +  console.log("Hello, Claude!");
 3  }
╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌╌
 Syntax theme: GitHub (ctrl+t to disable)
PS C:\source>

Steps to Reproduce

Open Powershell
type Claude
Enter

Claude Model

Opus

Is this a regression?

Yes, this worked in a previous version

Last Working Version

not sure.

Claude Code Version

2.1.7

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

I will need some guidance around where I can find relevant log files for the claude executable.

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