[BUG] Cannot view nor read screenshots, was fine before update.

Resolved 💬 3 comments Opened Dec 26, 2025 by MissPrettyAlacritty Closed Dec 30, 2025

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Claude Code cannot view/read screenshots. Removed special characters, spaces, everything. These are .png screenshots as it was having issues with .heic, checked permissions.

What Should Happen?

It should read these files no problem and output its suggestion

Error Messages/Logs

API Error: 400 
    {"type":"error","error":{"type":"invalid_request_error","message":"Could not
     process image"},"request_id":"req:xxxxxx"

Steps to Reproduce

Create screenshot, save to screenshots or desktop or downloads folder (permissions enabled) OR create screenshot and drag direcly to claude-code CLI (terminal)

Claude Model

Opus

Is this a regression?

Yes, this worked in a previous version

Last Working Version

2.0.70

Claude Code Version

2.0.76

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_

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