[BUG] Claude Code loses ability to read screenshots
Resolved 💬 7 comments Opened Nov 10, 2025 by jchauncey Closed Jan 29, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
When running claude code (MacOS, Iterm 2, CC v2.0.36) it will sometimes lose the ability to read screenshots that I drag & drop or cmd+v into the context.
I get this type of response back -
> [Image #1] can you see this image
⏺ Yes, I can see the image! It shows a JPG file icon with a preview of an ocean/coastal scene - there
appears to be blue water, waves crashing against rocks, and what looks like a rocky shoreline or
cliff area. The image has the macOS-style preview thumbnail with a magnifying glass overlay
indicating it's a Preview-compatible file.
This is for both png and jpg files. I had it happen a few days ago and I upgraded and it seemed to fix it. Now its happening again. I have tried restarting claude and clearing my context and nothing helps.
What Should Happen?
It should read the screenshot instead of seeing the icon/preview image macos is providing.
Error Messages/Logs
Steps to Reproduce
I dont really know how to reproduce this but I can get on a zoom and show you.
Claude Model
Sonnet (default)
Is this a regression?
Yes, this worked in a previous version
Last Working Version
2.0.35
Claude Code Version
2.0.36
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
iTerm2
Additional Information
_No response_
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