[BUG] Claude - rate exceeded cannot login on Claude Pro

Resolved 💬 3 comments Opened Nov 11, 2025 by tracygirl88 Closed Nov 15, 2025

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

I was using Claude Pro the other day and had maybe a four paragraph conversation and I was locked out until a specific time due to rate exceeded it was a new chat so that made no sense. Then today I tried to login and I am completely locked out I get a html page that says rate exceeded in top left corner and can't go any further. This is a paid subscription and I have lost four days now on it. How do I determine if im on the latest version I think that's only for enterprise right?

What Should Happen?

I should be able to login and work freely there's no way for the past three conversations I should have been timed out for message limits I don't come close comparing to when I first started using claude several months ago. I want this past month credited to me for next month to be free because I have been dealing with this for the past three weeks but today was different now I can't even pull up login

Error Messages/Logs

Rate exceeded top left corner on html page the rest is blank

Steps to Reproduce

Open up Claude and start brainstorming

Claude Model

Not sure / Multiple models

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

N/A

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

I am a single user on the Pro plan not surer if I can even submit a ticket here but Github came up when researching a fix

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