[Bug] Feedback submission endpoint error with generic error messaging

Bug Description
Bug Report: Error Submitting Feedback / Bug Report

Product: Claude Code CLI

Summary:
Users encounter an error when attempting to submit feedback or bug reports through
Claude Code's built-in feedback system.

Environment:

• Claude Code Version: (current version)
• Platform: macOS (Darwin 24.6.0)
• Date: November 4, 2025

Steps to Reproduce:

1. Attempt to submit a bug report or feedback through Claude Code's feedback mechanism
2. (Fill in any steps you took - e.g., clicked feedback button, typed feedback, etc.)
3. Receive error: "Error submitting feedback / bug report"

Expected Behavior:

• Feedback/bug report should submit successfully
• User should receive confirmation that their feedback was received
• OR clear error message explaining what went wrong and how to resolve it

Actual Behavior:

• Generic error message: "Error submitting feedback / bug report"
• No indication of what caused the error
• No suggested workarounds or alternative methods to submit feedback
• User is unable to report issues through the intended channel

Error Message:
Error submitting feedback / bug report

Impact:

• Critical: Users cannot report bugs through the intended feedback system
• Creates a circular problem: can't report bugs because bug reporting is broken
• Forces users to find alternative channels (GitHub issues, etc.) which may not be the

intended workflow

• May result in unreported bugs and reduced product quality feedback

Additional Context:

• This error occurred when attempting to report a separate issue about long URLs

breaking when wrapping across multiple lines

• The irony is not lost that we need to file a bug report about not being able to file

bug reports

Workaround:
Users should report issues at: https://github.com/anthropics/claude-code/issues (as
mentioned in the help documentation)

Suggested Investigation:

1. Check network connectivity to feedback submission endpoint
2. Verify authentication/authorization for feedback submission
3. Check for any backend service issues with feedback collection
4. Review error handling to provide more specific error messages
5. Consider adding retry logic or offline queuing for feedback

Severity: High - Blocks primary feedback channel, though workaround exists via GitHub

Environment Info

• Platform: darwin
• Terminal: cursor
• Version: 2.0.32
• Feedback ID:

Errors

[{"error":"Error\n    at Yh (/$bunfs/root/claude:54:1142)\n    at <anonymous> (/$bunfs/root/claude:59:9841)\n    at emit (node:events:92:22)\n    at endReadableNT (internal:streams/readable:861:50)\n    at processTicksAndRejections (native:7:39)\n    at spawnSync (unknown)\n    at spawnSync (node:child_process:226:22)\n    at Ps (/$bunfs/root/claude:89:1336)\n    at PG (/$bunfs/root/claude:89:3474)\n    at <anonymous> (/$bunfs/root/claude:514:6322)\n    at request (/$bunfs/root/claude:61:2146)\n    at processTicksAndRejections (native:7:39)\n    at spawnSync (unknown)\n    at spawnSync (node:child_process:226:22)\n    at Ps (/$bunfs/root/claude:89:1336)\n    at PG (/$bunfs/root/claude:89:3474)\n    at <anonymous> (/$bunfs/root/claude:514:6322)\n    at A (/$bunfs/root/claude:11:15095)\n    at isRelevant (/$bunfs/root/claude:2836:10274)\n    at isRelevant (/$bunfs/root/claude:2836:10323)","timestamp":"2025-11-04T20:15:50.299Z"},{"error":"Error: Language not supported while highlighting code, falling back to markdown: \n    at Fq (/$bunfs/root/claude:1210:3185)\n    at map (native:1:11)\n    at k3 (/$bunfs/root/claude:1210:2902)\n    at nQB (/$bunfs/root/claude:1730:6593)\n    at tZ (/$bunfs/root/claude:101:19415)\n    at gn (/$bunfs/root/claude:103:42816)\n    at h1 (/$bunfs/root/claude:103:38357)\n    at Kd (/$bunfs/root/claude:103:38285)\n    at WE (/$bunfs/root/claude:103:38139)\n    at sQ (/$bunfs/root/claude:103:35218)","timestamp":"2025-11-04T21:41:45.824Z"},{"error":"Error: Shell 67595b is not running, so cannot be killed (status: failed)\n    at call (/$bunfs/root/claude:2868:1847)\n    at processTicksAndRejections (native:7:39)","timestamp":"2025-11-04T21:42:40.839Z"},{"error":"Error\n    at Yh (/$bunfs/root/claude:54:1142)\n    at <anonymous> (/$bunfs/root/claude:59:9841)\n    at emit (node:events:92:22)\n    at endReadableNT (internal:streams/readable:861:50)\n    at processTicksAndRejections (native:7:39)\n    at request (/$bunfs/root/claude:61:2146)\n    at processTicksAndRejections (native:7:39)","timestamp":"2025-11-04T21:45:26.135Z"},{"error":"Error: Language not supported while highlighting code, falling back to markdown: \n    at Fq (/$bunfs/root/claude:1210:3185)\n    at map (native:1:11)\n    at k3 (/$bunfs/root/claude:1210:2902)\

Note: Error logs were truncated.