"Couldn't share transcript" after accepting the share prompt, and /feedback returns 403 even after /login

What happened

1. Mid-session, a survey prompt popped up asking whether I would share my transcript to help improve Claude. It is the same kind of prompt as the "How is Claude doing this session?" rating.
2. I answered yes. The app showed: "Couldn't share transcript."
3. I then ran /feedback to report it. Submitting failed with a server 403.
4. I ran /login ("Login successful") and tried /feedback again. Still 403.

So neither the transcript share nor the feedback channel used to report it works on this account, and a fresh login does not change that.

Expected

Either the share succeeds, or the prompt is not offered to an account that is not allowed to share. If /feedback is refused, the error should say why.

Environment

• Claude Code 2.1.296 (installed CLI version)
• Windows 11 Pro 10.0.26300
• The session was running in a Claude Code surface other than the plain terminal, and was mirrored to claude.ai/code
• Long session with several screenshots in context and MCP servers attached

Notes

The 403 surviving a re-login suggests an account-level refusal rather than an expired token. I do not know of any setting on the account that would block sharing.

Written with Claude Code on the reporter's behalf.