[BUG] After entering the emailed 6-digit code, or clicking the emailed sign-in link, I should be signed in to Claude Console and land on the dashboard.

Status Open
Reported on v2.1.289
Maintainer reply None cached
Activity 0 comments · opened Oct 12, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Cannot log in to Claude Console - email verification fails

Issue: Login to console.anthropic.com via email fails on both paths.

  • Clicking the emailed link: "Couldn't verify this link"
  • Entering the 6-digit code: "There was an error verifying your code"

<img width="435" height="447" alt="Image" src="https://github.com/user-attachments/assets/02e2a8be-4730-4184-be02-7e6a1d5bba0a" />

<img width="693" height="532" alt="Image" src="https://github.com/user-attachments/assets/7b898b1e-03e4-4b34-b33d-641233e42dce" />

What Should Happen?

After entering the emailed 6-digit code, or clicking the emailed sign-in link, I should be signed in to Claude Console and land on the dashboard.

Both verification paths fail:

  • Clicking the emailed link shows "Couldn't verify this link" with a "Try again" button.
  • Entering the 6-digit code on the login page shows "There was an error verifying your code."

Retrying with fresh codes/links gives the same result.

Error Messages/Logs

Couldn’t verify this link
If the problem persists, please contact support.

There was an error verifying your code. If the problem persists contact support for assistance.

Steps to Reproduce

  1. Go to the Claude Console login page
  2. Enter my email and request a sign-in link/code
  3. Click the link from the email, or paste the 6-digit code into the original tab
  4. Verification fails with the errors above

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

2.1.289

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_

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