[BUG] After entering the emailed 6-digit code, or clicking the emailed sign-in link, I should be signed in to Claude Console and land on the dashboard.
Status Open
Reported on v2.1.289
Maintainer reply None cached
Activity 0 comments · opened Oct 12, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Cannot log in to Claude Console - email verification fails
Issue: Login to console.anthropic.com via email fails on both paths.
- Clicking the emailed link: "Couldn't verify this link"
- Entering the 6-digit code: "There was an error verifying your code"
<img width="435" height="447" alt="Image" src="https://github.com/user-attachments/assets/02e2a8be-4730-4184-be02-7e6a1d5bba0a" />
<img width="693" height="532" alt="Image" src="https://github.com/user-attachments/assets/7b898b1e-03e4-4b34-b33d-641233e42dce" />
What Should Happen?
After entering the emailed 6-digit code, or clicking the emailed sign-in link, I should be signed in to Claude Console and land on the dashboard.
Both verification paths fail:
- Clicking the emailed link shows "Couldn't verify this link" with a "Try again" button.
- Entering the 6-digit code on the login page shows "There was an error verifying your code."
Retrying with fresh codes/links gives the same result.
Error Messages/Logs
Couldn’t verify this link
If the problem persists, please contact support.
There was an error verifying your code. If the problem persists contact support for assistance.
Steps to Reproduce
- Go to the Claude Console login page
- Enter my email and request a sign-in link/code
- Click the link from the email, or paste the 6-digit code into the original tab
- Verification fails with the errors above
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
2.1.289
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Terminal.app (macOS)
Additional Information
_No response_