[BUG] Claude Code - Catastrophic Windows Failure - Non Rebootable
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Given a $250 Gift voucher to use Claude Code.
When I tried to upload a document to Claude Code , My Windows 11
Windows completely froze. PC has to be rebooted.
Then PC then becomes bricked - BLACK SCREEN - (worse than the blue screen of death) windows OS tells me part of the OS is damaged:
Message: "Boot dev not found - please install an operating skill(?) on your hard disk
Hard Disk 3F0
F2 Diagnostics. "
PC Bios checked latest at 08 Oct 2026 X89 Ver 01.06.02
HP PC hardware diagnostic V 10.8.70
BIOS deep scan of RAM memory and SSD give 100% clearance on hardware health
To claude software "engineers", My PC is bricked - you can stick your gift voucher where the sun doesn't shine.
2.1.153 (Claude Code)
Item Value
OS Name Microsoft Windows 11 Pro
Version 10.0.26200 Build 26200
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name ZB
System Manufacturer HP
System Model
System Type
System SKU
Processor
BIOS Version/Date
SMBIOS Version
Embedded Controll... 53.54
BIOS Mode UEFI
BaseBoard Manufact... HP
HP ZBook Ultra G1a 14 inch Mobile Workstation PC
x64-based PC
BG1Q5PT#ABG
AMD RYZEN Al MAX+ PRO 395 w/ Radeon 8060S, ...
HP X89 Ver. 01.06.02, 2026/08/26
3.4
What Should Happen?
Claude should not brick my PC
Error Messages/Logs
Steps to Reproduce
Set up Claude Code locally on Windows 11
Try to upload a document ( soem text based code)
PC freezes. Unable to do anything
Reboot computer.
Computer - black screen ( not blue screen)
Message tells me OS is damaged.
Claude Model
Opus
Is this a regression?
Yes, this worked in a previous version
Last Working Version
5.5
Claude Code Version
2.1.153 (Claude Code)
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Windows Terminal
Additional Information
_No response_