[BUG] Claude in Chrome extension installed and signed in, but never connects to Claude desktop app
Status Open
Maintainer reply None cached
Activity 0 comments · opened Sep 18, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Subject: Claude in Chrome extension installed and signed in, but never connects to Claude desktop app
Claude in Chrome shows "not connected" from the Claude desktop app (Code tab).
- Extension installed, enabled, and reinstalled once. Chrome fully restarted.
- Signed into Chrome as agatha@whirlwindatlarge.com; extension side panel is signed in.
- list_connected_browsers returns an empty list.
- switch_browser reports no other browsers available to connect to.
- Have retried across multiple days (2026-09-16 to 09-18) with no change.
Expected: the browser appears as connected so Claude can edit Google Sheets.
What Should Happen?
it should be able to to tasks inside docs and change clean up edit etc.
Error Messages/Logs
Steps to Reproduce
Claude in Chrome shows "not connected" from the Claude desktop app (Code tab).
- Extension installed, enabled, and reinstalled once. Chrome fully restarted.
- Signed into Chrome as agatha@whirlwindatlarge.com; extension side panel is signed in.
- list_connected_browsers returns an empty list.
- switch_browser reports no other browsers available to connect to.
- Have retried across multiple days (2026-09-16 to 09-18) with no change.
Expected: the browser appears as connected so Claude can edit Google Sheets.
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
Sonnet 5
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
_No response_