Bug / Authentication Error.

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

I am the Primary Owner of the canceled Team organization associated
with my email address.

Due to the Team plan expiration, my entire account is completely
locked out with the message: "Team plan canceled. You can no longer
chat with Claude."ORGANIZATION ID:
359ee07c-e5fe-4063-b645-b6c547e3deb9

CRITICAL ISSUE: I have an active personal Claude Max subscription on
this exact same email account, and I cannot access my data, projects,
or chats because this canceled corporate workspace is blocking my
login state. Since I am the owner,

I cannot leave the organization or delete it from the dashboard.Please
urgently delete or detach the organization ID
359ee07c-e5fe-4063-b645-b6c547e3deb9 from my email profile so I can
access my Max plan data. I cannot afford to lose my Max subscription
history.

Thank you,
​

What Should Happen?

<img width="1439" height="755" alt="Image" src="https://github.com/user-attachments/assets/13545507-006c-49a8-bbe1-03868abd44a6" />
<img width="1113" height="308" alt="Image" src="https://github.com/user-attachments/assets/8526e6db-1f1c-4480-9f7e-0189f7b997df" />

Error Messages/Logs

Steps to Reproduce

{
"user_profile": {
"email": "USER_EMAIL_ADDRESS",
"active_subscriptions": ["claude_max_personal"]
},
"organizations": [
{
"org_id": "359ee07c-e5fe-4063-b645-b6c547e3deb9",
"role": "Primary Owner",
"status": "Canceled / Expired",
"plan": "Team"
}
],
"system_bug_state": {
"routing_priority": "Enforces expired corporate org status over active personal subscription",
"ui_restriction": "Hard lockout overlay enabled; workspace switching disabled"
}
}

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

v2.1.267

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

Please manually delete, archive, or completely detach Organization ID 359ee07c-e5fe-4063-b645-b6c547e3deb9 from this email profile on the backend database so the login routing can default back to the active personal Max subscription workspace.