[BUG]
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Bug: computer-use approval dialog is not clickable (Windows desktop app)
The approval dialog for computer-use access appears, but its buttons do not respond to clicks. Every request therefore ends up returned to the model as "User rejected", even though the user never denied it.
Device: desktop-bc3vqao — Windows, win32 x64
Claude desktop app: 1.49585.0 (Electron 44.2.0, Node 24.20.0)
Date: 2026-09-09, ~08:10–08:30 UTC
Session: https://claude.ai/code/session_01HSJUpPxKqKw8NazQZNFLBd
Steps:
computer_resolve_access resolves apps correctly (Bloco de notas, PrefGest, Google Chrome).
computer_request_access is called with the resolved entries verbatim.
The approval dialog is shown on the device, but clicking Allow/Deny has no effect.
The call returns "User rejected" to the model.
computer_screenshot then fails with "No applications are granted for this session."
What Should Happen?
Bug: computer-use approval dialog is not clickable (Windows desktop app)
The approval dialog for computer-use access appears, but its buttons do not respond to clicks. Every request therefore ends up returned to the model as "User rejected", even though the user never denied it.
Device: desktop-bc3vqao — Windows, win32 x64
Claude desktop app: 1.49585.0 (Electron 44.2.0, Node 24.20.0)
Date: 2026-09-09, ~08:10–08:30 UTC
Session: https://claude.ai/code/session_01HSJUpPxKqKw8NazQZNFLBd
Steps:
computer_resolve_access resolves apps correctly (Bloco de notas, PrefGest, Google Chrome).
computer_request_access is called with the resolved entries verbatim.
The approval dialog is shown on the device, but clicking Allow/Deny has no effect.
The call returns "User rejected" to the model.
computer_screenshot then fails with "No applications are granted for this session."
Error Messages/Logs
Bug: computer-use approval dialog is not clickable (Windows desktop app)
The approval dialog for computer-use access appears, but its buttons do not respond to clicks. Every request therefore ends up returned to the model as "User rejected", even though the user never denied it.
Device: desktop-bc3vqao — Windows, win32 x64
Claude desktop app: 1.49585.0 (Electron 44.2.0, Node 24.20.0)
Date: 2026-09-09, ~08:10–08:30 UTC
Session: https://claude.ai/code/session_01HSJUpPxKqKw8NazQZNFLBd
Steps:
computer_resolve_access resolves apps correctly (Bloco de notas, PrefGest, Google Chrome).
computer_request_access is called with the resolved entries verbatim.
The approval dialog is shown on the device, but clicking Allow/Deny has no effect.
The call returns "User rejected" to the model.
computer_screenshot then fails with "No applications are granted for this session."Steps to Reproduce
....
Claude Model
Opus
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
Claude 1.49585.0
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Other