[BUG] Browser pane crashes GPU process and exits the app on Windows — regression in desktop 1.40609.1

Status Fixed / completed
Maintainer reply None cached
Activity 0 comments · opened Sep 1, 2026 · closed Sep 15, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

On Claude desktop 1.40609.1 (Windows, MSIX/Store install), opening the in-app
Browser pane crashes the Electron GPU process ~5-6 seconds later and takes the whole
app down. It reproduced 3 out of 3 times on 1.40609.1 and 0 out of 3 times on
1.40609.0. Each crash killed an active Claude Code session mid-turn.

What Should Happen?

Claude - Fable 5.1, new windows desktop should not crash.

Error Messages/Logs

See attached error report.

Steps to Reproduce

  1. Run Claude desktop 1.40609.1 on Windows.
  2. In a Claude Code session, cause the in-app Browser pane to open — any of

Claude_Browser__preview_start / navigate / browser_batch. The log records
[Preview] Created browser preview.

  1. Within ~5-6 seconds the GPU process crashes and the app exits.

Claude Model

Other

Is this a regression?

Yes, this worked in a previous version

Last Working Version

1.40609.0 (no crash)

Claude Code Version

1.40609.1 (crashes)

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

anthropicbugreport.md

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