Claude-in-Chrome extension shows disconnected on macOS Claude app despite both reporting connected
Status Open
Maintainer reply None cached
Activity 0 comments · opened Aug 28, 2026
Description
Claude-in-Chrome extension shows as "not connected" in the Claude app on macOS, despite both the Claude app and Chrome extension reporting as connected on the extension's side.
Error Message
cp__claude-in-chrome__* (the Chrome extension) still shows as not connected on my end, unchanged despite the app and extension both reporting connected on your side.
Environment
- macOS (latest OS on MacBook Pro)
- Claude app: Latest version
- Chrome extension: Claude-in-Chrome (latest)
Expected Behavior
The Claude app should recognize the Chrome extension as connected when the extension reports connection status as connected.
Actual Behavior
Connection status remains "not connected" in the Claude app despite:
- Chrome extension showing as connected
- Claude app showing as connected (on the extension side)
Steps to Reproduce
- Install Claude-in-Chrome extension in Chrome
- Open Claude app on macOS
- Check connection status in Claude app
- Observe that status shows "not connected" despite extension reporting connected status
Troubleshooting Attempted
- App and extension both reporting as connected
- Issue persists unchanged