Artifacts deleted server-side with no user action, no retention setting, and no notice (personal plan)

Status Open
Maintainer reply None cached
Activity 0 comments · opened Aug 28, 2026

Summary

Two private Claude Code artifacts were deleted server-side with no user action, no visible retention setting, no notice, and no recovery path. One of them held months of live launch-planning state (it used self-save / persistent checkboxes), which is permanently lost.

Affected artifacts

| Artifact | Title | Last updated | Status |
|---|---|---|---|
| 22be6779-98cb-41b7-af4e-75e81122f3a0 | Neon Ante — Launch Command Center | 2026-07-05 01:57 UTC | 404 "artifact not found" |
| c41e61d9-eca8-4f7f-a2f1-18d5909809a0 | Roguelike Mode — Audit Checklist | 2026-07-05 18:35 UTC | 404 "artifact not found" |

Evidence / timeline

  • 2026-07-25 17:36 UTC — an Artifact list tool result (preserved in a local session transcript) shows both artifacts existing with the last-updated timestamps above.
  • 2026-07-16 16:57 UTC — browser history shows the first artifact fully rendered (the *.frame.claudeusercontent.com frame URL with version stamp _f/1783216627-f0e1 was recorded).
  • 2026-08-28 ~16:02 UTC — both artifacts return "artifact not found — it may have been deleted, or it has not been shared with you" via both the Artifact tool and the browser ("Page not found – Claude").
  • Every other artifact on the account, all last updated 2026-07-25 or later, still resolves. The clean split by last-update date suggests time-based expiry.

Why this looks like a server-side bug (or an undocumented policy)

  • The Claude Code Artifact tool has no delete action; no local session touched these artifacts after Jul 25 (verified across all transcripts on the machine).
  • The user did not delete them from the gallery.
  • The documented artifact retention setting (docs: "Settings > Data & privacy controls") is an admin page for Team/Enterprise orgs. This is a personal plan — the user has confirmed no such retention setting exists in their settings UI.
  • If personal-plan artifacts have a default server-side retention window, it is not surfaced anywhere the user can see, gives no warning before deletion, and silently destroys self-save state.

Ask

  1. Can these two artifacts be restored server-side? (They kept versioned self-saves.)
  2. What deleted them — bug, or undocumented retention default?
  3. If retention exists for personal plans: surface it in settings, document it on the artifacts docs page, and warn before deletion.

Environment

  • Claude Code CLI on Windows 11 (win32), personal claude.ai plan
  • Both artifacts were published from CLI sessions in early July 2026

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