[BUG] Claude Desktop MCP prompts fail account-wide: "Failed to attach prompt"

Status Fixed / completed
Maintainer reply None cached
Activity 10 comments · opened Oct 3, 2025 · closed Oct 4, 2025

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Environment:

  • Platform: Claude Desktop (Windows)
  • Claude Version: [check Help → About]
  • MCP Server: BigQuery-Assets (npx q1x3nl4g)

Bug Description:
MCP prompts suddenly stopped working on [today's date] for my account only. 4 other test accounts work fine with identical configuration.

Symptoms:

  • Error: "Failed to attach prompt. You can try again."
  • MCP tools: ✅ Working perfectly
  • MCP prompts: ❌ Failing
  • MCP resources: ❌ Failing
  • Tested on multiple computers: Same result
  • Worked yesterday, broke today
  • No code or config changes

What Should Happen?

Expected Behavior:
Prompts should attach and generate messages like they do for other accounts.

Actual Behavior:
Prompt attachment fails with generic error. Backend appears to be rejecting prompt requests for this specific account.

Additional Context:
This appears to be an account-level backend state corruption issue, as:

  • Same MCP server works for other accounts
  • Same computer works for other accounts
  • Multiple computers fail for this account

Error Messages/Logs

- Failed to attach prompt. You can try again.
- Failed to attach resources. You can try again.

and here in Claude > logs > window:

2025-10-03 17:33:41 [error] Potential permissions policy violation: payment is not allowed in this document.
2025-10-03 17:33:43 [error] Potential permissions policy violation: payment is not allowed in this document.

Steps to Reproduce

  1. Publish my MCP server to npm.
  2. Called it in claude_desktop_config.

{
"mcpServers": {
"BigQuery-Assets": {
"command": "npx",
"args": [
"-y",
"server-name"
],
"env": {
"BIGQUERY_PROJECT": "My biguquery project",
"BIGQUERY_KEY_FILE": "path to service account key"
}
}
}

Claude Model

Sonnet (default)

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

claude desktop latest version

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_

View original on GitHub ↗

10 Comments

ns-amurugesan · 11 months ago

I am having the same issue "Failed to attach prompt. You can try again.".
OS: Mac
Claude Desktop.

Regression:
Yes, this is a regression.

This was working day before yesterday.
Yesterday, it worked intermittently and towards the end of the all my MCP server prompts stopped loading with the above error.
Tools work fine.

I see the below error in the MCP server log:
[5758] [Remote→Local] 6
[2025-10-03T15:12:19.909Z][5758] [Remote→Local] 6
[2025-10-03T15:12:19.910Z][5758] Remote → Local message {
method: undefined,
id: 6,
result: 'result-present',
error: undefined
}

But, I do see in the logs the server returning the content of the full prompt text
[info] Message from server: {"jsonrpc":"2.0","id":6,"result":{"description": "......<full prompt text comes here>...>" }}]}} { metadata: undefined }

MCP Tools working.
Model: Sonnet 4.5
Claude 0.13.37 (bfd4ed) 2025-09-24T22:18:50.000Z

chrisfriedline-benchling · 11 months ago

Same happening with me, as well, with multiple MCP servers that provide prompts, including everything. Was working yesterday, not today. Claude Desktop on Mac 0.13.37, Sonnet 4.5. Also see the prompt returning in the logs.

Could it be related to the latest outage, I wonder?

ns-amurugesan · 11 months ago

https://status.claude.com/ status shows green now.

chrisfriedline-benchling · 11 months ago
https://status.claude.com/ status shows green now.

Yup, but very coincidental...

ns-amurugesan · 11 months ago

I wish I knew a way to peg Claude Desktop to a known release number so I could continue development. Except the model, which is remote, everything else is running on my desktop (claude desktop, mcp server, etc)

chrisfriedline-benchling · 11 months ago

I didn't even update my client. No changes on my end and things just started failing.

matthewk · 11 months ago

Same issue here, MacOS 26.0.1, Claude Desktop Version 0.13.37, using local MCP server: claude-prompts-mcp. Error "Failed to attach prompt. You can try again"

chrisfriedline-benchling · 11 months ago

Just started working for me again. No changes made on my end.

nvvjwss · 11 months ago

Everything is now working as expected. Thank you all for your comments and support.

github-actions[bot] · 10 months ago

This issue has been automatically locked since it was closed and has not had any activity for 7 days. If you're experiencing a similar issue, please file a new issue and reference this one if it's relevant.