[BUG] Remote Control: messages sent from mobile don't reach local session on Windows + WiFi + Cloudflare WARP (MASQUE), no error shown

Status Open
Reported on v2.1.226
Maintainer reply None cached
Activity 0 comments · opened Aug 12, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Environment:

  • Claude Code CLI version: 2.1.226
  • OS: Windows 11 Enterprise
  • Network: Corporate WiFi, behind Cloudflare Zero Trust WARP client (v2026.6.850.0), tunnel protocol MASQUE, with Gateway TLS inspection active (confirmed via certificate chain — reissued by "Gateway CA - Cloudflare Managed G1")

Description:
Remote Control connects successfully — I can view my local Claude Code session from my phone, and the session shows as active. However, when I type a message on the phone and tap send, nothing happens: no error, no response, and the /rc active indicator in the local terminal never reacts. This happens consistently across multiple attempts, including after fully disconnecting and restarting the Remote Control session from both the CLI (/remote-control) and the mobile app.

What I've ruled out:

  • Same claude.ai account signed in on both devices
  • Remote Control enabled via /config ("Enabled Remote Control for all sessions")
  • Restarted the session multiple times (disconnect/reconnect)
  • CLI is up to date (2.1.226)
  • Regular Claude Code usage (normal chat, not through Remote Control) works fine over the same network — so basic connectivity to api.anthropic.com is not the issue

Comparison data (suggests platform/network-specific interaction, not account/config):

  • Works: colleague on macOS, WiFi, same Cloudflare WARP MASQUE setup
  • Works: colleague on Windows desktop (wired network, no WiFi)
  • Fails: me — Windows 11 laptop, WiFi, same corporate WARP MASQUE setup

This pattern points at something specific to Windows + WiFi combined with how Remote Control's real-time push/streaming connection behaves under WARP's MASQUE tunnel with Gateway TLS inspection — possibly a lack of reconnect/keepalive resilience if the persistent connection is silently dropped or buffered by the inspecting proxy.

Ask: Is there a known issue with Remote Control's connection handling under WARP MASQUE / TLS-inspecting proxies on Windows? Any diagnostics or logs I can provide would help (happy to reproduce with exact timestamps).

What Should Happen?

When I send a message from the Claude Code mobile app to a session connected via Remote Control, it should be delivered to the local session in real time — appearing in the local terminal and being processed by Claude, the same way it works for my colleagues on macOS (WiFi) and Windows (wired). The /rc active connection indicator should also reflect activity when a message is sent/received, rather than staying static with no visible reaction.

Error Messages/Logs

Steps to Reproduce

Steps to reproduce:

  1. On the Windows 11 laptop, connect to corporate WiFi (behind Cloudflare WARP, MASQUE tunnel protocol, Gateway TLS inspection active).
  2. Start a Claude Code session locally and run /remote-control to enable Remote Control and generate the connection (QR code/session link).
  3. On the mobile device, open the Claude app (signed in with the same account) and connect to the session via the generated link/QR code.
  4. Confirm the session is visible on the mobile device (it is — this part works).
  5. Type a message on the mobile device and tap send.
  6. Observe: no error appears on mobile, and the /rc active indicator in the local terminal does not change or show any activity. The message never reaches the local session.
  7. Repeat after disconnecting and restarting Remote Control (/remote-control → disconnect → /remote-control again to reconnect) — same result.

Claude Model

Not sure / Multiple models

Is this a regression?

No, this never worked

Last Working Version

_No response_

Claude Code Version

2.1.226

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Windows Terminal

Additional Information

_No response_

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