[Bug] Account-level connectors cannot be removed on any surface — desktop, web, or CLI
Account-level (claude.ai) connectors expose no remove/uninstall action
anywhere. Once added, a connector cannot be taken off the account list
by any client, in any connection state.
Desktop 1.24012.9 — ⋮ menu contains only "View details"
Web (claude.ai/new#settings/customize-connectors) — no remove
Claude Code CLI — see below
<img width="1743" height="2000" alt="Image" src="https://github.com/user-attachments/assets/c4e924d2-185d-4dda-9bc9-86ead788d296" />
<img width="977" height="1121" alt="Image" src="https://github.com/user-attachments/assets/92d77dc7-3701-4309-b588-d7d90c8e54d1" />
Same account, same day, all three.
NOT CONNECTION-STATE GATING: Canva and Figma were freshly reconnected
and remained unremovable. Lucid and "Word (By Anthropic)" are
disconnected and equally stuck.
NOT A CLIENT-SIDE OMISSION: three independent clients don't drop the
same action by coincidence.
CLI EVIDENCE — claude mcp list prints 23 entries including 13
account connectors. Attempting to remove one:
$ claude mcp remove "claude.ai Lucid"
No MCP server named "claude.ai Lucid". Configured servers:
browserstack, context7, grafana, harness, mcp-lambdatest,
sequential-thinking
remove doesn't merely lack an account scope (it offers only
--scope local|user|project) — it reports account connectors as
nonexistent. Its "configured servers" is 6 entries, excluding all 13
claude.ai connectors AND all plugin: servers that list just printed.
That's what a client looks like when there's no API behind the
operation, not a UI missing a button.
SECONDARY BUG: mcp list and mcp remove operate over different
universes, and nothing in list output marks which entries are
removable. Minimum fix: have remove say "X is an account connector,
manage it at <location>" rather than claiming it doesn't exist whilelist shows it present.
NO WORKAROUND: no local state to hand-edit — no connector entry in
claude_desktop_config.json (no mcpServers key at all), config.json, or
Claude Extensions/.
IMPACT: append-only list, degrades monotonically. Broken connectors
throw startup toasts that can't be silenced. All 13 contribute tool
definitions to every session — a permanent, untrimmable cost.