preview_start (browser tool) reliably crashes Claude Code desktop, triggers MSIX reinstall prompt
Status Closed — duplicate
Reported on v2.1.219
Maintainer reply None cached
Activity 3 comments · opened Jul 29, 2026 · closed Aug 25, 2026
Description
Claude Code (Desktop entrypoint, claude-desktop) crashes/restarts consistently right after invoking the browser preview tool (mcp__Claude_Browser__preview_start). This happened twice in a row, in the same session/project, at the exact same point in the workflow.
Environment
- OS: Windows 10 Pro 10.0.19045
- Claude Code version: 2.1.219
- Entrypoint:
claude-desktop - Model: claude-sonnet-5
Steps to reproduce
- In an active session, call the
Claude BrowserMCP toolpreview_startwith a remote URL (e.g.{"url": "https://example.com/some-page"}). - Immediately after the tool call, the Claude Code desktop app closes unexpectedly.
- On relaunch, the OS shows an MSIX installer prompt (
ClaudeSetup, errorHRESULT 0x80073CF8) asking to reinstall, unrelated to the project being worked on.
Observed pattern
- Occurred twice in the same working session, both times immediately after
preview_startwas invoked with a URL. - Both times, the underlying project/git state was unaffected — no data loss, only the app process died.
- Between the two crashes, a separate MSIX installer error surfaced on relaunch, suggesting the crash may be corrupting or conflicting with the app's local package state.
Impact
Makes it unsafe to use the browser-preview tool for verifying live UI/production pages, since the app reliably dies mid-task.
Additional context
Not tied to a specific website being previewed — the trigger appears to be the preview_start call itself opening a browser pane, not the destination URL's content.
This issue has 3 comments on GitHub. Read the full discussion on GitHub ↗