[BUG]

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

Claude Desktop app fails to launch after installation on Windows 11. Error dialog says "Не удаётся открыть это приложение / Unable to open this app - go to Additional options and select Repair. If the problem persists, reinstall the app or contact your administrator." Both "Repair" and "Reset" options in Windows Settings > Apps fail with "Failed to repair/reset this app. Try again later."

What Should Happen?

Claude Desktop should launch normally after installation.

Error Messages/Logs

Steps to Reproduce

1. Download Claude Desktop installer (Windows x64) from claude.ai/download
2. Run installer (tried both with and without admin rights) - installs successfully, version 1.24012.9.0
3. Try to launch Claude from Start menu
4. Error appears: "Не удаётся открыть это приложение"
5. Go to Settings > Apps > Claude > Advanced options > click "Repair" - fails with "Не удалось восстановить это приложение"
6. Click "Reset" - fails with "Не удалось сбросить настройки этого приложения"
7. Ran Get-AppxPackage Claude -AllUsers | Remove-AppxPackage -AllUsers, rebooted, reinstalled - same result
8. Ran sfc /scannow (no integrity violations found) and DISM /Online /Cleanup-Image /RestoreHealth (completed successfully) - same result

Claude Model

None

Is this a regression?

No, this never worked

Last Working Version

_No response_

Claude Code Version

1.24012.9.0 (Claude Desktop, not CLI)

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

_No response_