[BUG]

Status Open
Maintainer reply None cached
Activity 0 comments · opened Jul 23, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Title: [Windows desktop] GPU process crash (exitCode 101457950) when MCP browser
tools drive a hidden Browser pane — app hangs until manual restart

Environment

  • Claude desktop app 1.24012.1 (MSIX install), Windows 11 Pro 10.0.26200, x64
  • Dual GPU: Intel UHD Graphics 750 (32.0.101.7085) + NVIDIA RTX A4000 (32.0.15.9571)

What happened
Claude was driving the embedded Browser pane via the MCP browser tools
(navigate / javascript_tool) while the pane was NOT displayed on screen.
Screenshots during the session errored with "the Browser pane is not displayed,
so the page is not compositing frames" — i.e. the pane was in a
suspended-compositing state. On navigating to a localhost dev page that mounts
the Cloudflare Turnstile widget (animated iframe), the Electron GPU process
crashed and the app hung until manually restarted. Reproduced twice, ~16 hours
apart, at the exact same navigation step, same exit code.

Log evidence (%APPDATA%\Claude\logs\main.log)
2026-07-22 15:08:46 [info] GPU process gone: { type: 'GPU', reason: 'crashed', exitCode: 101457950, serviceName: 'GPU' }
2026-07-23 07:18:40 [info] GPU process gone: { type: 'GPU', reason: 'crashed', exitCode: 101457950, serviceName: 'GPU' }
After each entry the log is silent until the manual app restart — no recovery.

Expected
A GPU-process crash should relaunch the GPU process (Electron supports this),
or at minimum the app should recover rather than hang. Driving a hidden pane
shouldn't route rendering through a crash-prone suspended surface.

Repro sketch

  1. Windows machine with dual GPU (iGPU + discrete).
  2. Have Claude drive the Browser pane via MCP tools WITHOUT the pane visible.
  3. Navigate to a page embedding Cloudflare Turnstile.
  4. GPU process crashes; app hangs.

What Should Happen?

Not crash.

Error Messages/Logs

Steps to Reproduce

Title: [Windows desktop] GPU process crash (exitCode 101457950) when MCP browser
tools drive a hidden Browser pane — app hangs until manual restart

Environment

  • Claude desktop app 1.24012.1 (MSIX install), Windows 11 Pro 10.0.26200, x64
  • Dual GPU: Intel UHD Graphics 750 (32.0.101.7085) + NVIDIA RTX A4000 (32.0.15.9571)

What happened
Claude was driving the embedded Browser pane via the MCP browser tools
(navigate / javascript_tool) while the pane was NOT displayed on screen.
Screenshots during the session errored with "the Browser pane is not displayed,
so the page is not compositing frames" — i.e. the pane was in a
suspended-compositing state. On navigating to a localhost dev page that mounts
the Cloudflare Turnstile widget (animated iframe), the Electron GPU process
crashed and the app hung until manually restarted. Reproduced twice, ~16 hours
apart, at the exact same navigation step, same exit code.

Log evidence (%APPDATA%\Claude\logs\main.log)
2026-07-22 15:08:46 [info] GPU process gone: { type: 'GPU', reason: 'crashed', exitCode: 101457950, serviceName: 'GPU' }
2026-07-23 07:18:40 [info] GPU process gone: { type: 'GPU', reason: 'crashed', exitCode: 101457950, serviceName: 'GPU' }
After each entry the log is silent until the manual app restart — no recovery.

Expected
A GPU-process crash should relaunch the GPU process (Electron supports this),
or at minimum the app should recover rather than hang. Driving a hidden pane
shouldn't route rendering through a crash-prone suspended surface.

Repro sketch

  1. Windows machine with dual GPU (iGPU + discrete).
  2. Have Claude drive the Browser pane via MCP tools WITHOUT the pane visible.
  3. Navigate to a page embedding Cloudflare Turnstile.
  4. GPU process crashes; app hangs.

Claude Model

Opus

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

1.24012.1

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Other

Additional Information

have to restart computer, repair claude desktop then it will work again.

View original on GitHub ↗