`/desktop` fails to launch Claude Desktop when installed via MSIX/AppX package (Windows)
Status Closed — duplicate
Maintainer reply None cached
Workaround ✓ Mentioned in description ↑
Activity 4 comments · opened Jul 23, 2026 · closed Aug 20, 2026
Environment
- Host OS: Windows 11 Pro 10.0.26200
- Claude Code CLI is running inside WSL (Debian), not natively on Windows. Working directory is under
\\wsl.localhost\Debian\home\.... - Claude Desktop: installed as MSIX/AppX package on the Windows host (not inside the WSL distro)
- Package:
Claude_1.18286.2.0_x64__pzs8sxrjxfjjc - Install location:
C:\Program Files\WindowsApps\Claude_1.18286.2.0_x64__pzs8sxrjxfjjc - AppID (from
Get-StartApps):Claude_pzs8sxrjxfjjc!Claude %LOCALAPPDATA%\Claudecontains only aLogssubfolder — no directly accessible executable
Steps to reproduce
- Have Claude Desktop installed via the MSIX/AppX package (e.g. from Microsoft Store or an MSIX-based installer) rather than a traditional installer.
- Run
/desktopin Claude Code (CLI).
Expected behavior
Claude Desktop opens.
Actual behavior
/desktop reports:
Failed to open Claude Desktop. Please try opening it manually.
On a later attempt, it instead returned:
Cancelled. Learn more about Claude Desktop at https://clau.de/desktop
Manually launching Claude Desktop from the Start menu works fine — the app itself is correctly installed and functional. The issue appears limited to how /desktop attempts to locate/launch the app.
Suspected cause
Two compounding factors:
- WSL → Windows host boundary: the Claude Code process runs as a Linux process inside WSL, while Claude Desktop is a Windows-host application. Launching it requires bridging through Windows interop (e.g. invoking
explorer.exe,cmd.exe /c start, orpowershell.exe Start-Processfrom WSL) rather than a same-OS process launch./desktopmay be attempting a launch mechanism that assumes it is already running natively on the target OS (as it would on macOS or native Windows), which does not apply when invoked from inside WSL. - MSIX/AppX packaging: even on native Windows,
C:\Program Files\WindowsApps\is a virtualized, ACL-protected directory — a direct executable path or plainShellExecute-style launch fails there. Packaged apps must be activated viashell:AppsFolder\<AppID>or the Start menu, not a direct file path.
Combined, /desktop would need to shell out from WSL to a Windows interop binary (e.g. explorer.exe) and target it at the MSIX AppID rather than a file path — it currently seems to do neither successfully.
Suggested fix / workaround
- Detect when Claude Code is running under WSL and the target app is Windows-hosted; shell out via WSL interop (
explorer.exeis reachable from WSL by default) rather than attempting a native Linux launch. - Detect MSIX-installed Claude Desktop (e.g. via
Get-AppxPackagethrough interop) and launch it throughexplorer.exe shell:AppsFolder\Claude_pzs8sxrjxfjjc!Claude(or the equivalentApplicationActivationManagerAPI) instead of a direct executable path. - As a workaround, users can launch Claude Desktop manually from the Start menu, or run from a WSL shell:
````
explorer.exe shell:AppsFolder\\Claude_pzs8sxrjxfjjc\!Claude
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