[BUG] claude code desktop not connecting and says check internet connection - Windows OS , using latest claude release 1.22209.3
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
claude code desktop not working. any prompt send the same error:
" Connection lost
Check your internet connection, VPN, or proxy and try again. View Details: (API Error: Unable to connect to API (ECONNRESET))"
i tried everything, deleting everything, reinstalling, restarting, deleting claude cache folder , reinstalling multiple times, logging in/out, hard close (end Task). still same issue. its been 24hrs and the issue remains. i need help with this.
Claude desktop chat is working fine.
i dont use vpn and also tried disabling antivirus and firewall, no success there, same issue persists.
What Should Happen?
it should working normally and function normally
Error Messages/Logs
" Connection lost
Check your internet connection, VPN, or proxy and try again. View Details: (API Error: Unable to connect to API (ECONNRESET))"
Steps to Reproduce
send any prompt in claude code desktop and i receive the error message
Claude Model
Not sure / Multiple models
Is this a regression?
Yes, this worked in a previous version
Last Working Version
1.22209.0
Claude Code Version
1.22209.3
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Other
Additional Information
been 2 days and still no fix!. Anthropic!! need your support, how do i get intouch with you?
<img width="1797" height="745" alt="Image" src="https://github.com/user-attachments/assets/53583ae2-2da1-439e-b6a5-c97220e762e2" />
<img width="2061" height="1486" alt="Image" src="https://github.com/user-attachments/assets/8acd6b24-7055-4b49-a3f1-78da31a49c14" />
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