[BUG] claude code desktop not connecting and says check internet connection - Windows OS , using latest claude release 1.22209.3

Status Fixed / completed
Maintainer reply None cached
Activity 3 comments · opened Jul 21, 2026 · closed Jul 22, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

claude code desktop not working. any prompt send the same error:
" Connection lost
Check your internet connection, VPN, or proxy and try again. View Details: (API Error: Unable to connect to API (ECONNRESET))"

i tried everything, deleting everything, reinstalling, restarting, deleting claude cache folder , reinstalling multiple times, logging in/out, hard close (end Task). still same issue. its been 24hrs and the issue remains. i need help with this.

Claude desktop chat is working fine.
i dont use vpn and also tried disabling antivirus and firewall, no success there, same issue persists.

What Should Happen?

it should working normally and function normally

Error Messages/Logs

" Connection lost
Check your internet connection, VPN, or proxy and try again. View Details: (API Error: Unable to connect to API (ECONNRESET))"

Steps to Reproduce

send any prompt in claude code desktop and i receive the error message

Claude Model

Not sure / Multiple models

Is this a regression?

Yes, this worked in a previous version

Last Working Version

1.22209.0

Claude Code Version

1.22209.3

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Other

Additional Information

been 2 days and still no fix!. Anthropic!! need your support, how do i get intouch with you?

<img width="1797" height="745" alt="Image" src="https://github.com/user-attachments/assets/53583ae2-2da1-439e-b6a5-c97220e762e2" />

<img width="2061" height="1486" alt="Image" src="https://github.com/user-attachments/assets/8acd6b24-7055-4b49-a3f1-78da31a49c14" />

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