[BUG]
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
The sign-out didn't clear the persisted session data — the app is still reusing env_01Lnh4Ea92zuP2PBYG7MpXEC because that ID is stored in the claude-code-sessions folder, not the token cache.
But looking more carefully, the environment IS registering successfully now (the server accepts it at 06:56:33). The failure is specifically on "Session creation failed" when you try to enable Remote Control — this is a separate API call for the remote control feature itself.
This looks like a server-side issue with the remote control credentials endpoint, not something fixable locally. The recommended path is to report it to Anthropic:
https://github.com/anthropics/claude-code/issues
Include these key log lines:
[remote-control] bridge_state: failed — Remote credentials fetch failed — see debug log
[remote-control] bridge_state: failed — Session creation failed — see debug log
And the app version: 1.20186.9 (from the startup log).
In the meantime — is there a specific task you need Remote Control for? The computer-use MCP tools available in this session (mcp__computer-use__*) provide the same screen control capability and are working fine.
What Should Happen?
Remote control should be enabled
Error Messages/Logs
Steps to Reproduce
run /remote-control in session
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
Claude Code CLI: 2.1.12 Claude Desktop app: 1.20186.9 (from the startup log)
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
_No response_