[BUG] Cowork crashes with exit code 1 on Windows 10 Pro - Claude Desktop 1.18286.0.0
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Related to stale issues #37887 and #39270, but adding Windows/Cowork specific case with full troubleshooting details and Reference ID.
Cowork crashes immediately on every task execution with "Claude Code process exited with code 1," despite all system prerequisites being met and the VM successfully booting and connecting to the network.
What Should Happen?
Expected: Task executes and completes successfully
Actual: Claude Code process exits with code 1 before any task output is generated
Error Messages/Logs
Logs show:
error_message: 'Claude Code process exited with code 1'
had_first_response: false (crashes before first response)
seconds_to_outcome: 1 (crashes within 1 second)
Steps to Reproduce
Reproduction steps:
Open Claude Desktop v1.18286.0.0
Click the Cowork tab
Enter any task (e.g., "Create a text file called test.txt on my desktop")
Click execute/submit
Yellow error message appears: "Claude Code crashed - Try sending your message again"
Claude Model
Sonnet (default)
Is this a regression?
No, this never worked
Last Working Version
Never workd
Claude Code Version
Claude Desktop version: 1.18286.0.0
Platform
Other
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
What fails:
Cowork crashes immediately with "Claude Code crashed" on any task
Error: Claude Code process exited with code 1
Log shows: had_first_response: false (crashes before executing task)
Occurs within 1 second of task submission
Troubleshooting completed:
✓ Hyper-V enabled
✓ Developer Mode enabled
✓ NAT rule configured
✓ Git for Windows installed
✓ RAM adequate (20GB)
✓ All prerequisites met
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