[DOCS] Claude Code on the web docs omit mid-turn Remote session auto-resume after server restart

Open 💬 0 comments Opened Jun 29, 2026 by coygeek

Documentation Type

Missing documentation (feature not documented)

Documentation Location

https://code.claude.com/docs/en/claude-code-on-the-web

Section/Topic

Remote/cloud session recovery behavior, especially resume, teleport, and expired-environment troubleshooting.

Current Documentation

The page documents setup hooks on resumed sessions:

"Setup script runs before Claude Code starts. It runs only when the environment is first built or after the cache expires; resumed sessions use the cached environment and skip setup."

It also explains cloud-session expiration:

"Cloud sessions stop after a period of inactivity and the underlying environment is reclaimed. From a local terminal, this surfaces as Could not resume session ... its environment has expired. Creating a fresh session instead. On the web, the session is marked expired in the session list."

The page does not describe what happens when a Remote/cloud session is interrupted mid-turn by a server restart before the environment expires.

What's Wrong or Missing?

Claude Code v2.1.196 fixed mid-turn crash recovery for Remote sessions: sessions interrupted by a server restart now auto-resume on the next worker. That is distinct from the documented expired-environment path. A user whose cloud session disappears during a turn currently has docs for expired sessions and teleport behavior, but not for the new automatic worker-level recovery path.

Suggested Improvement

Add a troubleshooting or recovery note near the resume/teleport sections:

If a Remote/cloud session is interrupted mid-turn by a server restart, Claude Code resumes the turn on the next available worker. This recovery path is separate from environment expiration: expired sessions may need a fresh environment, while an interrupted in-progress session should continue from the saved transcript and turn state.

Also cross-reference any status message users should expect while the session is recovering.

Impact

Medium - Makes feature difficult to understand

Additional Context

Affected Pages:
| Page | Context |
|------|---------|
| https://code.claude.com/docs/en/claude-code-on-the-web | Primary docs for cloud/Remote sessions, teleport, and resume behavior |

Total scope: 1 page affected.

Claude Code v2.1.196 added automatic recovery for Remote sessions interrupted mid-turn by a server restart. The current page only describes normal resume/teleport flows and expired environments.

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