[MODEL] Claude gave incorrect information that caused financial loss
Status Fixed / completed
Maintainer reply ✓ Yes — bcherny
Activity 4 comments · opened Jun 28, 2026 · closed Aug 16, 2026
💡 Likely answer: A maintainer (bcherny, collaborator)
responded on this thread — see the highlighted reply below.
Preflight Checklist
- [x] I have searched existing issues for similar behavior reports
- [x] This report does NOT contain sensitive information (API keys, passwords, etc.)
Type of Behavior Issue
Claude modified files I didn't ask it to modify
What You Asked Claude to Do
Claude (claude-sonnet-4-6) told me that OpenRouter supports image generation and recommended me to get an API key from OpenRouter. Based on this advice, I spent $5 on OpenRouter credits.
What Claude Actually Did
After spending the money, Claude said "OpenRouter does not support image generation." This was Claude's mistake, not mine.
I am requesting that Anthropic acknowledge this error and consider compensation or a refund.
User email: assalomdizayn@gmail.com
Expected Behavior
a
Files Affected
Permission Mode
Accept Edits was ON (auto-accepting changes)
Can You Reproduce This?
Yes, every time with the same prompt
Steps to Reproduce
_No response_
Claude Model
Sonnet
Relevant Conversation
Impact
Critical - Data loss or corrupted project
Claude Code Version
Sonnet 4.6
Platform
Anthropic API
Additional Context
_No response_
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3 Comments
OpenRouter does support image generation. Their documentation is here, feed that to your agent.
https://openrouter.ai/docs/guides/overview/multimodal/image-generation
Closing for now — inactive for too long. Please open a new issue if this is still relevant.
Sorry to hear that. Model responses can be wrong, and it's always worth verifying third-party product claims before spending money. Refund and billing requests can't be handled in this issue tracker, though. Please contact support at https://support.claude.com so the right team can review your account.
Closing since there is no Claude Code bug or docs change to make here.
🤖 Generated with Claude Code