[BUG] Cowork tab missing - rootfs.vhdx detected as missing but never downloaded after clean reinstall (Windows 11)
Open 💬 3 comments Opened Jun 25, 2026 by Darthconnexion82
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Environment
- OS: Windows 11 Pro x64
- Claude Desktop version: latest (fresh install today)
- Plan: paid
- CoworkVMService: Running
What's wrong
The Cowork tab does not appear in Claude Desktop (only Chat and Code visible).
Logs show rootfs.vhdx missing on every launch but the app never triggers a download.
Logs (cowork_vm_node.log)
2026-06-25 10:57:51 [info] [VM] Module loaded successfully
2026-06-25 10:57:51 [info] [Bundle:status] rootfs.vhdx missing
What Should Happen?
Expected behavior
App should download rootfs.vhdx automatically when detected as missing.
App should display cowork in the alonw with chat and code.
Error Messages/Logs
Steps to Reproduce
Steps taken
- Confirmed CoworkVMService running
- Found rootfs.vhdx version mismatch in logs (have=5680b11..., want=6d1538ba...)
- Manually deleted rootfs.vhdx and rootfs.vhdx.zst from vm_bundles
- Full uninstall via Get-AppxPackage | Remove-AppxPackage
- Deleted vm_bundles folder
- Deleted CoworkVMService
- Fresh reinstall from claude.com/download
- Cowork tab still missing, bundle folder empty, logs still show rootfs.vhdx missing
Claude Model
Sonnet (default)
Is this a regression?
I don't know
Last Working Version
_No response_
Claude Code Version
1.15200.0.0
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
_No response_
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