[BUG] Cowork tab missing - rootfs.vhdx detected as missing but never downloaded after clean reinstall (Windows 11)

Open 💬 3 comments Opened Jun 25, 2026 by Darthconnexion82

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Environment

  • OS: Windows 11 Pro x64
  • Claude Desktop version: latest (fresh install today)
  • Plan: paid
  • CoworkVMService: Running

What's wrong
The Cowork tab does not appear in Claude Desktop (only Chat and Code visible).
Logs show rootfs.vhdx missing on every launch but the app never triggers a download.

Logs (cowork_vm_node.log)
2026-06-25 10:57:51 [info] [VM] Module loaded successfully
2026-06-25 10:57:51 [info] [Bundle:status] rootfs.vhdx missing

What Should Happen?

Expected behavior
App should download rootfs.vhdx automatically when detected as missing.
App should display cowork in the alonw with chat and code.

Error Messages/Logs

Steps to Reproduce

Steps taken

  1. Confirmed CoworkVMService running
  2. Found rootfs.vhdx version mismatch in logs (have=5680b11..., want=6d1538ba...)
  3. Manually deleted rootfs.vhdx and rootfs.vhdx.zst from vm_bundles
  4. Full uninstall via Get-AppxPackage | Remove-AppxPackage
  5. Deleted vm_bundles folder
  6. Deleted CoworkVMService
  7. Fresh reinstall from claude.com/download
  8. Cowork tab still missing, bundle folder empty, logs still show rootfs.vhdx missing

Claude Model

Sonnet (default)

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

1.15200.0.0

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

_No response_

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