[BUG] Smartsheet MCP get_sheet_summary fails with 404 from smartgate.prod.smar.cloud
Resolved 💬 1 comment Opened Jun 22, 2026 by norcal-inspection Closed Jun 25, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
affects both Claude Code and claude.ai web and get_columns and search still work.
What Should Happen?
Review issue
Error Messages/Logs
Steps to Reproduce
Environment:
- Claude Code CLI (also reproduced on claude.ai web)
- Smartsheet integration connected via claude.ai account integrations
Steps to reproduce:
- Connect the Smartsheet integration in claude.ai account settings
- In a Claude conversation, call get_resource_guide with
intents=["smartsheet-intelligence"] (succeeds)
- Call get_sheet_summary with any valid sheet ID you own, e.g.
sheet_id=6569254460542852
Expected: Sheet rows and cell data returned
Actual: Client error '404 Not Found' for url 'https://api.smargate.prod.smar.c
loud/internal/grid-coordination/sheet-info/<sheet-alphanumeric-id>'
Additional observations:
- Affects all sheets (tried 5 different sheet IDs across multiple workspaces)
- find_in_sheet fails with the same 404 pattern
- get_columns, search, browse_workspace, and list_workspaces all work normally
— only the smargate-backed read tools are broken
- Disconnecting and reconnecting the Smartsheet integration does not resolve
it
- Reproduced on both Claude Code CLI and claude.ai web interface
Claude Model
Not sure / Multiple models
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
Sonnet 4.6
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
_No response_
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